Depict: Search & Merchandising
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A great app for anyone who wants full control over their collection layout. The sorting options are a game changer – especially the ability to push Out of Stock products to the bottom automatically. Highly recommend!
We rarely do demos, but this app requires one! Looking forward to meet Depict Team
I uninstalled the application because it was too expensive for my store.
The point I would like to point out is that although I have uninstalled the app the watermark continues to be present.
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Important update
Following our report, the team has resolved the problem.
Thank you for the review!
I'm sorry regarding the watermark - I suspect it is showing because the Depict version of your collection template is still active, and you can remove it by switching back to your original collection template from the Shopify Collection view.
Feel free to reach out to us if you need any assistance and we'd be happy to help.
Best regards,
Alex
Depict is an application that simplifies and optimises our merchandising.
I've been using it for 2 weeks now, it seems like I know little about it, but from the first minute it was so easy to implement and use for our communication plans that I'm pretty sure I can say we'll continue to use it.
We had a small bug in the code and within 10 minutes support helped me and fixed everything.
I also had a call with Axel who gave us some good advice and showed us some more features (Thank you Axel!).
I am sure that anyone could use Depict in their communication plan and e-commerce!
So glad to hear that, and happy we could help! ⚡️ Making merchandising simple and effective is what we strive for, and it’s great to know you’re already seeing the benefits. Excited to keep supporting your journey! 🙌💡
/Axel
We’ve been using this app since November, and we couldn’t be happier with it. It has significantly improved how we operate and enhance our store on a daily basis.
The interface is very user-friendly, and the range of features gives us a lot of flexibility to experiment and optimize. The product keeps getting better over time, with regular updates that clearly reflect user feedback.
Also, the support team is outstanding, always quick to respond and very helpful whenever we reach out.
Definitely recommend giving it a try!
App is having issues with pushing new collections. Their support chat button does not work. Their onboarding team cancels their meetings at the last min. I am paying a good amount of money for an app that seems to be hardly functioning and has no support.
Thank you for sharing your feedback, and I’m really sorry to hear about the frustration you’ve experienced. That’s certainly not the experience we want anyone to have.
Regarding the onboarding meeting, it unfortunately had to be rescheduled due to an emergency conflict on our side. A rebooking link was sent so we could find a new time as quickly as possible, but I completely understand how last-minute changes can be frustrating especially with a limited time frame due to the timezone difference and I apologize for the inconvenience this caused.
We also want to make sure the issues you mentioned are resolved promptly. We are here to help and would appreciate if you could email more specifics of the issue to us at support@depict.ai. We’d really appreciate the opportunity to look into these with you and get everything working as expected.
Thank you again for your feedback. It helps us improve and we’d love the chance to make this right.
Been using Depict for about a month and loving how easy it is to set automated rules and pins for collection merchandising. This is going to save us tons of hours next year in merchandising. And for the cost...it's a no-brainer.
La aplicación se ve muy bien, sin embargo no hay ningún tipo de soporte. Por lo que no pude implementarla, porque hay cosas que no pude hacer. Una lastima porque de tener soporte sería increible.
Hola, lamentamos mucho que hayas tenido estos problemas. Contamos con soporte técnico, pero seguramente hubo algún malentendido. Nos ponemos en contacto contigo de nuevo para solucionarlo. Si no recibes nada, envía un correo electrónico a support@depict.ai.
Super intuitive, slick tool, brilliant for curating collections & automating the curation of a larger number of collections in one go. The grid linking functionality is also very unique
Super easy to use merchandising app. The team are great - super innovative and supportive in getting you set up. Once set up, the app runs itself. We've set up the auto merchandising component and looking forward to adding the content blocks as the next step, which I think will really drive the performance of our pages.
Thanks for the support! Love working together 🙌
We've been using Depict for several months now, and it has truly transformed the way we merchandise our collections and gather product insights. The integration was seamless, the interface is intuitive, and the support team is consistently responsive and helpful.
What really stands out is how receptive the Depict team is to feedback - they genuinely listen and regularly incorporate suggestions into product updates.
Highly recommend this tool to any brand looking to elevate their merchandising strategy.