Recensioni (26)

Valutazione complessiva
3
Numero di recensioni per livello
  • Il 35% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 27% delle recensioni ha 3 stelle
  • Il 8% delle recensioni ha 2 stelle
  • Il 27% delle recensioni ha 1 stelle
26 giugno 2023

The discount campaign takes a long while to apply to all the products. Even worse, once the campaign was finished, I checked in on the website and about 30% of the store still had the applied discount (even though we had emails saying it had reverted to the original price, and the campaign was ended). I tried to fix this by deleting the campaign itself in hopes that would return the prices, which it did not. So spent over two hours having to manually return the prices one variant at a time on our website.

One of the worst shopify app experiences I've had to date, would not recommend to any large inventory store

Crushes
Nuova Zelanda
6 giorni di utilizzo dell’app
Autoketing ha risposto 26 giugno 2023

We apologize for the problem. We will check our app again. Thanks for your feedback.

30 giugno 2022

I used this app to organise a sale campaign which changed the discount each day. It was really clunky and slow to process the 600+ products. Each day I had to delete the current campaign (instead of editing it) and then start a new one... I have thousands of low value products, so it ended up costing me extra, as the paid level only allows for 1000 discounts... but they accumulate, it's not 1000 at once. Didn't love it.

Kit & Co.
Australia
3 giorni di utilizzo dell’app
Autoketing ha risposto 30 giugno 2022

We're very sorry for the bad experience. We will contact you to support you further.
Thanks for your feedback.

12 dicembre 2018

Great App and works as advertised!
The live chat support is much appreciated and has done a great job for answering the questions regarding the app and technicalities !
Recommend!

meikon.hk
RAS di Hong Kong
24 minuti di utilizzo dell’app
Data modifica: 28 novembre 2020

I am using the app but I am having a trouble with my cart and checkout page, it does not display discounted/sale price and the slashed original price of my products.

RAKwireless Store
RAS di Hong Kong
2 giorni di utilizzo dell’app
Autoketing ha risposto 29 novembre 2020

Thanks for your feedback. The original price doesn't show in the cart because of your theme. It's not the error from our app. Please check your theme.

Regards,

8 maggio 2019

Amazing!!

This works great and constantly improving as well. Easy to use and give your customers a better experience.
Worth the $$. Highly recommend it!

Alfa Vitamins Store
Stati Uniti
6 mesi di utilizzo dell’app
Autoketing ha risposto 8 maggio 2019

Dear Alfa Vitamins Store,

Thank you for your great review, your feedback is our motivation!

Regards,
Autoketing team.

24 maggio 2023

Very easy to use and a good application. Also, support is quick and responsive.
I am very satisfied!

非常に使いやすく、良いアプリです。またサポートも迅速に対応してくれます。
とても満足しています!

ジャパンキャビア1983公式オンラインストア
Giappone
7 giorni di utilizzo dell’app
Autoketing ha risposto 25 maggio 2023

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

28 aprile 2021

The app eliminates discounts by itself and once the campaign is ongoing, you cannot modifiy anything and you need to do it all again.

BMX Golf
Messico
6 mesi di utilizzo dell’app
Autoketing ha risposto 28 aprile 2021

While a discount campaign is running, it's impossible to modify it.
We replied to your ticket to solve the problem about discount removal. Please check the inbox.

Thanks a lot

Data modifica: 26 maggio 2022

great customer support! I had an issue with the app and they contacted me right away to help me and were very friendly too

Better Call Moll Creations
Stati Uniti
10 mesi di utilizzo dell’app
Autoketing ha risposto 24 maggio 2022

We're sorry for the error. Maybe the settings have an issue. We will contact you to support you in detail.

Thanks a lot

24 novembre 2021

Countdown doesn't show in my website frontend, very disappointed I was not able to contact you through your tickets

Joe Audio
Regno Unito
38 minuti di utilizzo dell’app
Autoketing ha risposto 24 novembre 2021

Thanks for reaching to us. Because of the different timezone, we couldn't reply to your ticket quickly. We check your issue. It's not a bug.
Countdown doesn't show because you haven't turned on the app status.
We have turned it on. You can check countdowns now.

Regards

31 ottobre 2018

Please let us decide whereas to show or not the % of the discount in the product.

and it take tooooo long to show the price changes.

Reina Diaz
Messico
8 giorni di utilizzo dell’app