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Very great team, very quick to reply and even if they don't have the solution to what you are trying to achieve, they are giving you advices on workarounds.
They are constantly evolving and make sure your needs are accounted in their future app updates.
Super quick and effective customer support!
Super helpful support team. They resolved our Dynamic Pricing issue quickly, implemented the fix for us free of charge, and even helped again when the issue returned after a theme rollback on our side. Fast, clear communication throughout and such a smooth process. Really appreciate all the help, highly recommend!
Great app. Great support Jaypee was great help setting up the app and understanding features. Highly recommend. Great app if want to do discount for products for EOFY but block further coupon codes whilst app turned on.
We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.
5 STAR TEAM! Customer services is fast and amazing. Apps is easy to manage.
I have installed this app and it is very complete and powerful, sometimes i need a bit of help to produce the rebate i want but there is always staff to help on the chat ! This time Manuel help me a lot and everything is working fine as i wanted to ! Thanks guys !!!
Super apps, utilisée quasiment 1 ans, mais elle alourdi le site (selon google insight). Prendre en compte le rapport solution apportée / poids de l'apps.
Je conseille DN lorsque votre priorité est d'avoir des réductions et autres avec un niveau de granularité elevé.
We’ve been using Discount Ninja for a while now and the experience has been excellent. The app is powerful, flexible, and truly enables complex promotion logic that other apps simply can’t handle. It integrates smoothly with our Shopify setup and has been a reliable solution for our high-volume campaigns.
I also want to highlight Jaypee from their support team - incredibly professional, knowledgeable, and consistently helpful. Every time we needed assistance, Jaypee provided fast, clear, and expert guidance that made a real difference. Outstanding customer service.
Highly recommended for any brand looking for advanced promotion capabilities and exceptional support.
Thank you so much for the amazing review! We’re thrilled to hear that Discount Ninja has been a strong fit for your high-volume setup, that’s exactly what we aim for.
And a huge shout-out from our side to Jaypee as well! We’re lucky to have him, and it means a lot to know his support made a difference for your team.
We truly appreciate you taking the time to share this!
This app I have been using a bit for a few months now and it so far is very good. What makes it stand out is the amazing customer support. With any app you install there is a steep learning curve and they make it very easy to intergrade it into your store and easily learn what you need to make it useful and successful
Thank you for sharing your experience! We’re glad to hear Discount Ninja has been serving you well these past months.
Promotion engines can indeed have a learning curve. Our team works hard to make that journey as smooth as possible, so your feedback really means a lot!
