Disputifier: Smart Chargebacks

Thanks so much for sharing! We’re glad Dani was able to help resolve your issue and answer your questions. We’ll definitely pass along your kind words to her!

Thank you for your feedback! We’re always happy to support your business needs, and our team is here whenever you need us. 😊

Thank you so much for the kind words! We’re so glad you received quick, friendly support. We really appreciate your feedback!

Thank you so much for taking the time to share this! I’m really glad Diyosa was able to make the PayPal Wallet onboarding so straightforward for you. I’ll personally make sure she sees this, I know she’ll appreciate the recognition.

And hearing that you plan to trust us with your other MIDs means a lot. We genuinely value that kind of confidence in our team, and we’ll be here whenever you’re ready for the next one. Looking forward to it.

Apologies for the delay in responding, and we appreciate you bringing your concerns to our attention.

We are currently awaiting a response from you regarding an email we sent about your request to transfer your billing descriptors to another provider.

We want to clarify that we do not hold transfer requests from merchants or prevent them from moving to another service provider. Our partnerships are built on mutual trust and respect, and we support merchants making the decision that is best for their business.

In this case, we see that you have had 7 stores enrolled with Disputifier over the past year, all of which have maintained strong coverage with no service-related issues. However, there are currently 9 outstanding invoices related to services provided across 3 of those stores. These invoices are for services that were actively used and benefited your stores.

Regarding the billing concern, we do not authorize charges outside of what a merchant has approved. We would be happy to review the specific invoices and the Stripe payment you referenced to better understand the situation and address any concerns.

Please reach out to us directly at hello@disputifier.com so we can review the details with you, provide a clear breakdown of the charges, and work toward resolving any outstanding questions.

Thank you.

Thank you so much for taking the time to share this! I’m really glad to hear that Levie was able to provide such a great experience and make sure all of your questions were answered clearly and quickly. We’re lucky to have her on the team, and we truly appreciate your trust in us!

Thank you so much for taking the time to leave a review! I’m really glad to hear Dani was able to help you out. I’ll make sure she sees this.

We really value your recommendation and appreciate you trusting our team to support you.

Thank you so much for the great review! I’m really glad to hear we were able to win your chargeback and that our support team was there for you throughout the process.

Winning chargebacks is important, but making sure you have a team you can actually rely on when you need help is just as important to us. We really appreciate the recommendation and your trust in our team!

Thank you so much for sharing this! I’m really happy to hear we were able to get your MIDs set up correctly and get everything running as it should. I know how frustrating these setup issues can be, so it’s important to me that our team is there to help when you need us.

I’ll make sure the team sees your feedback. We take a lot of pride in looking after our clients, and reviews like this genuinely make our day! Thanks again for trusting us!

Thank you so much for the kind words! It honestly means a lot to hear this. Blad and I really enjoyed working with you and making sure everything was taken care of during your onboarding.

I’ll definitely share this with Blad, I know he’ll get a kick out of the “great guys” comment! 😂

We really appreciate you choosing to work with us, and I’m personally looking forward to seeing you get the most out of the service. Thanks again for the recommendation and for putting your trust in our team!