Disputifier: Smart Chargebacks

Thank you so much for the great review! I’m really glad to hear we were able to win your chargeback and that our support team was there for you throughout the process.

Winning chargebacks is important, but making sure you have a team you can actually rely on when you need help is just as important to us. We really appreciate the recommendation and your trust in our team!

Thank you so much for sharing this! I’m really happy to hear we were able to get your MIDs set up correctly and get everything running as it should. I know how frustrating these setup issues can be, so it’s important to me that our team is there to help when you need us.

I’ll make sure the team sees your feedback. We take a lot of pride in looking after our clients, and reviews like this genuinely make our day! Thanks again for trusting us!

Thank you so much for the kind words! It honestly means a lot to hear this. Blad and I really enjoyed working with you and making sure everything was taken care of during your onboarding.

I’ll definitely share this with Blad, I know he’ll get a kick out of the “great guys” comment! 😂

We really appreciate you choosing to work with us, and I’m personally looking forward to seeing you get the most out of the service. Thanks again for the recommendation and for putting your trust in our team!

Thank you so much for taking the time to leave this! It really means a lot to me and the team.

I’m especially glad to hear Bleona was able to help you get your store set up and make the onboarding process smooth. Getting everything configured correctly can sometimes be a bit of a headache, so it’s great to know she was there to make it easy for you.

We genuinely appreciate you choosing to work with us and trusting our team!

Thank you so much for the kind words. It’s awesome to hear that Blad has become your go-to guy and that he’s been able to help you get all 3 of your MIDs set up properly.

I know there’s a lot that goes into getting everything configured, so I’m really glad he took the time to walk you through everything and make sure you were comfortable with it all. Knowing you can now relax and not have to worry about the chargebacks is exactly what we want.

I’ll definitely show this to Blad, he’ll love it.

Apologies for the delay in responding, and we appreciate you bringing your concerns to our attention.

We are currently awaiting a response from you regarding an email we sent about your request to transfer your billing descriptors to another provider.

We want to clarify that we do not hold transfer requests from merchants or prevent them from moving to another service provider. Our partnerships are built on mutual trust and respect, and we support merchants making the decision that is best for their business.

In this case, we see that you have had 7 stores enrolled with Disputifier over the past year, all of which have maintained strong coverage with no service-related issues. However, there are currently 9 outstanding invoices related to services provided across 3 of those stores. These invoices are for services that were actively used and benefited your stores.

Regarding the billing concern, we do not authorize charges outside of what a merchant has approved. We would be happy to review the specific invoices and the Stripe payment you referenced to better understand the situation and address any concerns.

Please reach out to us directly at hello@disputifier.com so we can review the details with you, provide a clear breakdown of the charges, and work toward resolving any outstanding questions.

Thank you.

Thank you so much for the kind words! 🙌 I’m especially glad to hear Diyosa was able to jump in and knock out everything you needed so quickly, 20 things in under 10 minutes is definitely impressive! 😂

We’re lucky to have her on the team, and I’ll make sure she sees this. It means a lot to know that both the app and the support experience are making things easier for you. Thanks again for choosing Disputifier!

Thank you so much for the kind words! It really means a lot.

I’m glad you’ve been enjoying the app and, especially, that our support team has been quick to get back to you. We know how important it is to get help when you need it, so it’s great to hear the team has been taking good care of you.