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This app really elevates the look and feel of our website. It is night and day when compared to the standard Shopify search bar. Brian was with us every step of the way during the one month free trial to answer any questions and help us get the most from the app. Super easy to use and easy to customize as well! Quite happy with the the app. Thanks Doofinder!
I have been working with Egor for several weeks now and it's been great! He has helped me understand this app and I'm extremely excited about our possibilities. I've transferred from Searchanise and this tool is much better right out of the box. Egor continues to help me through the setup process and I'm looking forward to making our website search tool much more advanced!
Our online store has over 20,000 products and we have tried numerous search apps. Doofinder is by far the most robust option. They also have great customer support.
We have been trialling Doofinder now for 30 days and have found it very good to use, and it has clearly improved the search engine over the whole site. Byron has been very helpful and communicative as needed and we have now subscribed for a further 2 months to see how much of a positive impact it makes for our customer.
We look forward to refining the system further and using the huge amount of knowledge it provides us about our customers search habits.
Great intelligent search bar with amazing customer support and very cool functions.
We had a 30 days trial recently which was quite promising, so we go for another 3 months with basic plan for an extended trial. Just a very good experience so far.
We have been using this app for over nearly 40days now and it has been fantastic. It has made a massive improvement to the useability of our website. With over 4k products having the right search capability is essential. Shaun Kirby was a brilliant guide and help in getting it set up on our website and answering my 1001 questions. Highly recommend the app and Shaun.
We have enhanced our keyword search capabilities; previously, we relied on Shopify's default search, which lacked broad keyword matching. Doofinder has effectively addressed this issue. Additionally, it offers a powerful feature known as dynamic banner, serving as an excellent substitute for traditional pop-ups. Throughout the training, Andrew was immensely helpful. His prompt responses and proactive follow-ups offered timely advice for our promotions. Ferrán also provided significant assistance. The entire Doofinder team has been incredibly supportive, instilling confidence in our use of this app. Our heartfelt thanks to all.
"I'm about to finish my first month using Doofinder on my website and I'm excited to start the second month. The improvement is clear - it's now much easier for both customers and our team to find products. Jorge at Doofinder was a tremendous help during the setup. His knowledge and patience made everything go smoothly. I'm really looking forward to seeing more positive changes as I continue using it. I'd definitely recommend Doofinder to anyone with an online store for its ease of use and effectiveness.
Having checked out the site search competition, we recently trialed Doofinder and we are now pushing it live on our ecommerce site. As a business we can be quite demanding but Byron was always ready to commit his expertise, time and patience to make sure we were fully confident that Doofinder was the right choice and that we were working with a company that understood our requirements and didn't just see us as a monthly cheque. Byron & Doofinder dealt well with some early technical glitches which bodes well for the future as they remained approachable and solution-focused throughout this trial and configuration phase. We are looking forward to optimising our Doofinder configuration even further going into the busiest part of the year, to make the most of a lightning fast and clearly very intelligent system. Happy to give 5 stars at this stage. If I had to point out one area of improvement, I'd say the reporting is a little sparse in comparison to the competition but excellent core functionality at a responsible price, trumps reporting every time.
Customer service was fantastic, had numerous calls with Byron who was able to guide us through, showing us how to access the stats, the numerous functions of the app, etc. Really easy to set up and a great addition to our bookshop website overall. Hopefully if customers find it easier to find the book they are looking for they are more likely to buy it :)