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We have tried a few search bar extensions for our website, but this one works great and the service received from Jovil was clear and easy for us as the background user for our website. The auto learning technology really enhances our users ability to search and makes it easier and nicer to signpost customers to our search bar. We would highly recommend to others to try the free trial and get a feel for this great tool.
It has been great working with Andrew getting things set up to benefit our online store! He has been really patient, and great about getting back to me with answers to any of my questions. The free trial of the Doofinder App was super helpful to get an actual visual on what is happening with our site, and I am excited to see what the future holds for our online sales with this helpful tool.
5+ star rating for Andrew! =)
The installation and integration with our website were very smooth. Doofinder makes your entire site searchable and includes suggestions for misspelled entries or items that are not listed on the site which is very helpful for conversions. Sara was very attentive and quickly implemented any customization requests I needed that weren't editable through the customer dashboard. She was always available to answer any questions!
A gentlemen from doofinder contacted me to say that there app could help are website. He was absolutely correct, it is a brilliant tool that makes it so much easier for customers to use the search bar. But not only that, there is a great selection of extra features that make for a great way to push sales through our website. Thanks to Carlos for all his help, I haven't had to do anything but a few details and learn the ways!!
The Doofinder search bar features really helped our customers find what they were looking for, and the designers made it so that it fit right in with the theme of our webpage. The sales we have captured from Doofinder have already payed for itself within the first week of use. Imanol was great throughout the whole setup process and couldn't have made it any easier! Thank you for the great customer service and valuable product.
We saw a noticeable increase in conversions from the search bar during the trial period and Peter Aron our Ecommerce Search Specialist was great to take time to make sure we understood how to use the system. He helped us understand more of where our stats could be and gave suggestions of what to do using the DooFinder Search Bar. Any question we had he was right there to guide us through the process. Thank you Peter and DooFinder.
Doo Finder is excellent.
Its search system allows my potential customers to find your products easily. In addition, their customer service is fantastic. They are attentive and willing to help. Really hard to find good customer service these days!
Kate Keigler has been very helpful; she explains everything in detail and is always willing to help. I'm sure it was a good business decision to work with DooFinder.
I totally recommend it!
Doofinder has been very helpful in further understanding customer interactions on our website and learning more about their search behavior. We also feel like Doofinder provides a better customer experience while searching on our website. We were a bit hesitant to install, but Peter Aron has been fantastic! We are very thankful for the amount of time he has spent with us in the onboarding and answering all our questions. Thank you, Peter!
Just started using the app and love it already. It's user friendly and the customer service is awesome. Kiran answered all my questions, was great about calling on time, and was very patient. The only thing I don't appreciate is that to have the app sync with shopify more than once per day is a paid feature, so any newly added products during the day won't show up until after the sync point. I think this should just come built in to the app.
This app does exactly what you need it to. My representative Andrew guided me through the whole process from start to finish. He was very informative making sure i could utilize all fo the tools it had to offer and even helped me make a personalized plan to accomidate my budget. Im so glad i took his call and put this on my store it doubled our sales the week it was implemented and ive noticed it uptrend from there. Thank you Andrew so much.