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at The Outfitters, we have a fairly large product database, ~40,000, and Doofinder really helps our users find their way through the deep database to the product they need.
The price point was a small point of contention for us to begin with and felt that it was more expensive than we had originally thought it would be. However we have found Doofinder to be worth it's weight even at the higher prices. 4/5 for the App.
Egor helped us out and couldn't have been any more helpful. He was extremely knowledgeable, professional and friendly. 5/5 for Egor.
We received a phone call from Daniel Adrain Peachey regarding Doofinder, a product search bar & filer application we can add onto our shopify website. From the first initial contact, through our 30-day trial, and now using it on our own Daniel has helped us through every step of the way. Daniel has customized searches and helped us with promo items as well. You are not alone with the set-up, in fact he set it up to become fully operational with minimal oversite needed from us. Highly recommend Doofinder for their responsive and friendly customer service alone.
Aonghus has been very pleasant and persistent. He took the time to introduce Doofinder to me, walking me through the processes of adding the app, customizing the app, and optimally utilizing the app. We are just getting started, so I will be excited to continue to analyze the data and see its full benefits. Upon starting our plan, I did discover a small flaw, and luckily Aonghus had called me to check on how the process was going, and sent the issue to a support team and assured he would follow up. His customer service is one of the reasons I am giving Doofinder a go!
I tried a 30 day trial with DooFinder and I was really impressed with the results! I'm going to try it out for another 30 days but will most likely integrate this app permanently. DooFinder is extremely thorough and their customer service is excellent. I 've never had any trouble reaching someone for assistance. Salaiman has gone over and above and even set up a screen sharing session with me to help me better understand the app. The back office is well set up and easy to understand. You should give them a shot since it's a 30 day free trial. I guarantee you won't be disappointed!
Running on multiple shopify stores now - They even linked under one login to make it easy to manage... They have a great support team to answer any questions you have... has LOTS of features and tweaks to adjust how it serves the results... Can also change the look of the whole interface with some CSS help from their team... Their AI adjusts the results the more people use the search to make it more and more relevant to increase the conversions. Looking forward to see how it works through the holiday seasons where we are sure to get more stats to review to help us tweak things even better.
El buscador tiene muchas opciones para impulsar los productos, maneja estadísticas muy útiles para conocer qué es lo que el usuario está buscando y qué es lo que no ha podido encontrar, entre sus configuraciones se pueden crear reglas para brindar opciones a los usuarios y otras funciones avanzadas de forma fácil. La asesoría y seguimiento es buenísimo, en mi caso mi contacto es Johanna y su servicio es espectacular, resuelve mis dudas y me maneja opciones, en conclusión me parece un producto bastante eficiente, fácil, accesible y que ofrece muchas opciones para crear estrategias para tu tienda.
Doofinder app is a huge improvement on the standard Shopify search feature. The extent of the features offered makes it easy to customise the search as well as giving the client a tailored search experience. We have just finished the 30-day trial and already it has accounted for one online sale which is impressive for high-value items and also improved our click-through rate. From an analytics perspective, it is easy to use. We receive many sales calls, in this instance, it was worth listening. Shaun is exceptionally helpful, patient, and knowledgeable. He is certainly an asset to the Doofinder team.
A month ago I was contacted about trying doofinder. We decided to give the free trial a try as we only had the standard search bar shopify comes with. We were having quite a lot of no results because of words spelled wrong but doofinder has made a huge difference with that! We have just finished our free trial and we like it so much that we have decided to subscribe to the app. We've also had 3 people come into the shop and say how easy to navigate our website is. I believe doofinder has helped with that. Nichole who has helped us through this process has been more than lovely also. Wonderful to work with!
The value of this app to our site was immediately recognizable and more importantly was very well communicated by Frank Ungredda during the two demos we received. Frank did not push or try to "sell" us on it - he simply showed how/where it could be of benefit - no pressure. The 30-day free trial was critical in confirming his claims regarding search enhancement as well as the metrics it would produce. Bottom-line it made user visits better and provided more specific and focused search term metrics that we could use to augment the Google Analytics we currently use to drive our product focus and marketing dollars.
Nicole is great to work with - she has been a big help in setting up Doofinder for us and has gone through each feature in detail. So this review is not at all a reflection on her, she gets a 5 star rating. I do wish it was it wasn't so pricey, the basic plan price compared to the pro plan price is a bit of a jump and there is a lot less offered with the basic plan. I would give it 5 stars if the basic plan offered at least half of what the pro plan does (with perhaps just less monthly requests), at the basic plan price. To only get one of the many features shown in the trial period is a bit disappointing considered it costs a minimum of $35/month.