Doran Product Reviews App & QA

Doran Product Reviews App & QA

Reviews (709)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value, feature‑rich review app that boosts trust and credibility, especially for new stores. They like photo/video reviews, Q&A, multiple customizable widgets, multilingual support, SEO schema, and easy importing/migration—often comparing it favorably to paid competitors. Many find setup simple, performance smooth, and review submission effortless. Support is frequently praised as extremely fast, patient, and proactive with customizations.

September 11, 2026

This app is not supported with Google & not recognized. After working with Google to resolve some issues with my store they recommended other review apps. I contacted Doran to get a exportable file for my current reviews and they wanted to know why I wanted them. First off, not really your business but ok. I explained that they were not recognized by and Google & they offered me to turn this feature on if I paid them. Yeah, no thanks! There is a reason they are not recognized by Google & I'm guessing asking for people to purchase features is a reason. I got my reviews & switched to Judge.me. Very disappointed in this app!!

Western Grace Collective
United States
Over 1 year using the app
September 21, 2026

so it was free as i started using it, but they are changing it in a month. no thanks. I will be swapping to other provider, as you cannot even do the basics now.
Right now the app is for free, but they do not present the prices for the subscription, nor can i do things i was able to do yesterday. Not recommended.

Zenblend
Poland
About 2 months using the app
August 26, 2026

Brilliant reviews App that handles multiple languages excellently and everything is customisable. Has a wide range of widgets, really everything you need. Andrew was very helpful in helping me customise everything I wanted changed to match my theme and did so very quickly. Excellent service. Thank you!

Trust your Intuition
Germany
About 1 month using the app
October 1, 2026

Their support is amazing. I totally recommend this extension. I explained what I needed, and they updated the app in a matter of hours.

Capybara-Fix
United Kingdom
10 months using the app
September 23, 2026

Love how well it integrates with my Shopify store

Sustainable Lifestyle
Canada
Over 1 year using the app
August 26, 2026

amazing customer service. very helpful and love the customisation options.

Tanna Coffee
Australia
1 day using the app
July 24, 2026

Quick help, clear information, good communication.

Praise Prints
Croatia
3 days using the app
July 20, 2026

Huge range of features for a free app!

Easy to set up, email and design widgets.

Andrew was prompt at responding to questions and went above and beyond to help. Appreciate all the help!

BERTISA
United Kingdom
3 months using the app
July 28, 2026

What to expect

Doran Reviews Questions has everything you would expect from a paid review app, but it is free. It includes Flow integration (but not only), all the main widget types, essentially unlimited translations, and email events even for delivered emails.

Advantages

The app also offers integrations with other apps that are usually locked behind paid plans in other review apps. Support is extremely fast: Andrew replies and solves issues within a few hours. He does not just fix existing problems; he also adds useful features when needed. Oh, it is possible to remove Doran brand. In a free app.

What is missing

The only missing feature is the Shopify partnership needed to manage reviews on Shop. Andrew is already working on it, so hopefully it will be available soon.

Disadvantages

At the moment, the lack of Shop review management is the only real limitation.

Overall

A complete, feature-rich review app with fast support and integrations that are usually paid elsewhere. Hard to beat, especially for a free app.

VizCart
Italy
10 months using the app
July 13, 2026

Doran is the best free-to-use review app available, with fast & great support, and I highly recommend it to any new online businesses that are just starting out or have already started growing.

Clarvia
Singapore
About 1 year using the app