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Very helpful app with outstanding support. The response time is faster than any other app I’ve used, and I’ve tried many. Highly recommended for anyone looking for a reliable AI chat widget and quick assistance.
Thank you, Top Trade! Fast, dependable support is a standard we take seriously, so this feedback is especially meaningful to us. We’re glad Dori has delivered both a reliable AI shopping experience for your customers and the responsive assistance your team deserves. We appreciate your trust!
Title: Exceptional app and outstanding service—highly recommend!I am incredibly impressed with Dori AI. The app itself is fantastic—sleek, intuitive, and packed with powerful features that work seamlessly. It has completely streamlined my workflow and exceeded all my expectations. What really sets Dori AI apart, though, is its top-notch customer service. The team is responsive, helpful, and truly dedicated to providing a great user experience. It is rare to find an app that delivers both a premium product and stellar support. Five stars all the way!
Five stars from Glamourous Grace means the world to us! We’ve worked hard to make Dori powerful without sacrificing simplicity, so hearing that it has streamlined your workflow and exceeded expectations is incredibly rewarding. Thank you for recognizing both the product and the people behind it. We’re honored to support your business!
great support so far quite useful.
A great start with MAOMAO! We’re happy Dori is already proving useful, and our team is always here whenever you need support. Thank you for sharing your experience!
Great APP. Works well. AI help to communicate with customers 24/7. Support is always very helpful and helps us to fix all bugs and willing to add new features on demand. Superb quality. A++++++++++++++
A+++++++++++ review deserves an A+++++++++++ thank you! 😄 Really glad Dori is keeping your customers covered around the clock and that our support team has been hitting the mark.
We'll keep the features coming — thanks for being with us! 🚀
The smartest AI chatbot I have tried yet. The funcionality and AI answers are good, I cannot tell its not human. App has also great support that can solve any issues and custom requests.
Thank you so much, Shrike! 💛 “Cannot tell it’s not human” is exactly the kind of feedback we dream about. We put a lot of care into making Dori feel genuinely helpful, and into being there quickly when merchants need support or custom requests. Really appreciate you sharing this after just 6 days using the app.
Ali, Co-founder
Thanks for the support, and I liked the routine builder feature in the widget.
Thanks CTA Gear! 🙌 So glad you liked the routine builder feature. That one is close to our heart because it helps shoppers move from “I’m not sure what I need” to a much more personal recommendation. Appreciate the support, especially from day one.
Ali, Co-founder
Really excellent app, with a super responsive developer team. It's a newer app, so there's been a few minor (not at all deal-breaking) bugs that I've encountered, but the developer team has been super quick to fix all the minor issues I've ran into, as well as implementing several feature requests I've made.
The Dori chatbot is pretty smart, and the app's capability to add info to its knowledge-base and FAQ is pretty robust. I was initially worried because my products are pretty technical (I sell VERY niche hobby products in a VERY niche hobby), but after giving it enough data in its knowledge-base it actually answers questions about my products quite well -- maybe not AS good as me, the store owner, but honestly better than I'd expect most humans to answer questions even if trained.
Also you can get the bot fully configured and do test conversations on it without adding it to your live store. So no need to launch the bot until you think it's 100% ready, which I appreciate.
Editing to add, as my original review was left after just a week of use (it is now 4.5 months later): Still very pleased with this app. Their dev team continues to impress.
Thank you so much for this thoughtful review! It means a lot to us, especially the part about Dori handling your technical products well. Niche hobbies with specific terminology are exactly the kind of challenge we love solving.
You're absolutely right that we are still new and smoothing things out. I really appreciate your patience with those minor bugs and your detailed feature suggestions, they are genuinely helping us build a better product for everyone.
That goal of getting the AI smart and close to 'store owner quality' is exactly what drives us. Thanks again for trusting us with your business, and please keep those requests coming!
Yasin, Co-founder
Me parece una funcionalidad genial para mi tienda online. Mis clientas pueden buscar sus rutinas, productos que les vaya bien a su tipo de piel, recomendaciones, etc. Estoy encantada. El servicio técnico es impecable. Muchas gracias.
¡Muchísimas gracias por tu reseña tan bonita! 💛
Nos alegra muchísimo saber que Dori está ayudando a tus clientas a encontrar rutinas, productos adecuados para su tipo de piel y recomendaciones personalizadas. Ese es exactamente el tipo de experiencia que queremos crear para las tiendas online.
También te agradecemos tus palabras sobre el servicio técnico, trabajamos muy duro para estar siempre cerca y ayudar en todo lo posible.
Gracias por confiar en nosotros y por ser parte de la comunidad Dori.
Yasin, Co-fundador
Thank you for the 5 stars, GARRY N SUN! Three months together means a lot to us. We're glad Dori has earned a place in your store. We're always improving, so if there's anything you'd like to see next, just tell us. We're listening.
— The Dori team
Five stars with no words needed, thank you. Really glad Dori is pulling its weight for Farmers Friends. If there is ever something you would like it to handle better for your customers, just message me and I will take care of it. Yasin
