Dotdigital Marketing
- Preços
-
Grátis para instalar. Pode haver cobranças adicionais.
- Classificação
- 4,5 (21)
- Desenvolvedor
- Dotdigital
Galeria de imagens em destaque
A Dotdigital é uma plataforma completa de marketing, personalização e fidelidade
A plataforma de marketing da Dotdigital reúne dados de clientes, campanhas, IA e marketing cross-channel. Com a integração nativa entre a Dotdigital e a Shopify, é fácil automatizar jornadas personalizadas por e-mail, web, SMS, WhatsApp e qualquer outro canal com base nos dados do e-commerce. Seja em lançamentos, testes ou relatórios, você conta com suporte 24 horas, independentemente da escala ou complexidade. Porque quando a automação cuida do trabalho complexo, você tem liberdade para ser mais humano.
- Dados unificados: sincronize dados de clientes, catálogos e pedidos para impulsionar o marketing
- Marketing cross-channel: envie mensagens inteligentes, personalizadas e atrativas
- Automação de marketing: automatize jornadas e campanhas de marketing de ciclo de vida
- Agentes de IA: crie, edite e gere relatórios usando prompts conversacionais
- Relatórios de receita: acompanhe o impacto comercial do marketing
Contém texto traduzido automaticamente
Idiomas
inglês, francês, espanhol, italiano, holandês, português (Portugal), tailandês, malaio, indonésio, russo, alemão, japonêse coreano
Este app não está traduzido para português (Brasil)
Funciona com
- Checkout
- Shopify Flow
- Google Ads
- Gorgias
- TikTok
- Trustpilot
Categorias
Tipos de campanhas
- Campanhas por e-mail
- Campanhas por SMS
- Notificações push
- Redes sociais
- Newsletters
- Pop-ups
- Formulários
- Páginas de destino
- Descontos
- Recompensas
- Promoções
- E-mails de upsell
- E-mails de cross-sell
- Carrinho abandonado
- Abandono de navegação
- E-mails de boas-vindas
- E-mails de acompanhamento
- E-mails de redução de preço
- E-mails de disponibilidade em estoque
- E-mails de recuperação de clientes
- Recomendações de produtos
- Campanhas de gotejamento
- Assinaturas
- Avaliações de produtos
- Pesquisas
Gerenciamento de campanhas
- Ferramenta de edição
- Modelos
- Geração por IA
- Tradução
- Localização
- Código personalizado
- Fontes personalizadas
- Edição em massa
- Importação e exportação
- Domínios de e-mail
- Obtenção de consentimento
- Lista de captura de e-mails
- Lista de captura de SMS
- Acionadores e regras
- Automações
- Definição de público-alvo
- Geolocalização
- Segmentação
- Marcação com tag
- Acompanhamento
- Relatórios
- Análises
- Testes A/B
- APIs e webhooks
Gerenciamento de campanhas
Automação do fluxo de trabalho
Preços
Escolha o plano ideal para o negócio.
Você pode receber cobranças externas do parceiro de pagamentos Dotdigital, fora da fatura da Shopify. Saiba mais
Grátis
Grátis para instalar
Planos a partir de US$ 187/mês (variações regionais se aplicam), opções mensais/anuais após 14 dias de teste grátis.
Contém texto traduzido automaticamente
Todas as cobranças são faturadas em USD. Ver todas as opções de preço
Avaliações (21)
I'm a retailer with an aggressive email marketing program. We switched to dotdigital five years ago and although I found it spendy and it took us a bit to figure it out, performance has been consistently excellent. Also, and most important to me, the customer service support has been top drawer.
Hey Churchmouse Yarns & Teas 👋
Thanks for writing such an awesome review, we really appreciate it.
Regards
Darren H
Dotdigital is an absolutely appalling app in a myriad of ways
- it was extremely complicated to set up (it took weeks) and ultimately you will end up sending emails from a noreply email address which sends a bad message to your customers about how much you want to hear from them! This alone should make you run a million miles the other way... you don't appreciate noreply email addresses as a consumer, so don't do it to your customers!
- expensive (it costs many times competitor products that perform better, have better reviews and are much simpler to implement)
- extremely difficult to implement and they don't like to assist... you'll have an 'account manager' who will quickly go through their extremely complicated app but they basically want you to pay them to set up emails for them. When I looked to find a dotdigital expert on Airtasker there were none because it is not a popular app.
- to top it all off the app then sent an email to our entire Shopify customer database - past and present - subscribed and unsubscribed - with no permission or warning which meant we were inundated with calls and emails from concerned customers thinking they were being phished or our website had been hacked. They also told me that this had happened before causing huge angst for customers prior to me. It is only a fundamentally flawed email software program that would sent out an email to an entire customer base with no warning. I wish someone had warned me before I spent thousands more than i needed to on an app that is overly complicated and ultimately doesn't deliver as well as far cheaper competitors. Having struggled to set up any email flows with dotdigital because it was so complicated, I have had no issues in setting up 4 email flows with Klaviyo (ie the problem is with dotdigital not with my skills after 22 years in business)! Take this as a heads up and research thoroughly before you go down this path. I regret it enormously.
Hey QueenB,
I’m sorry to hear you haven’t been satisfied with our product and services. I know you’ve been speaking with my colleagues about these issues already. I thought it was important to come back on a few of the points you’ve made:
- Shopify installation process: This is quick and easy for the majority of our customers. We’ve made it even easier recently by introducing a new wizard in our 22two release in May (outlined in this article: https://support.dotdigital.com/hc/en-gb/articles/115000061490-Set-up-Shopify-with-Dotdigital). I’m sorry if you ran into issues that delayed things getting set up. It’s rare we run into issues, but, occasionally it can happen as each customer’s situation/environment is unique
- No-reply from addresses: Customers have many options and flexibility in using custom from addresses and branded domains: https://support.dotdigital.com/hc/en-gb/articles/115000247204-All-about-branded-domains-or-sending-with-a-custom-from-address-CFA-
- Training/guidance: Our Customer Success Managers are happy to guide customers on using our product(s) - it’s something they do all the time. If you’re looking for a deep-dive session into a specific feature/function, that’ll sometimes need a dedicated training session delivered by our Training Team
- Unexpected email send: It’s not appropriate for us to respond specifically or directly on the circumstances leading to this incident. We don’t believe this was directly initiated by an action in our Technology or by our Team. Having said that, we’re going to assess whether we could introduce more in-app notifications/alerts to give our customers additional opportunities to avoid this outcome in the future. Overall, we’re really sorry and disappointed this happened, we know it wasn’t what you expected or intended.
Regards
Darren H
Dot Digital is very easy to use across both email and SMS. The customer support is also excellent and has been a great help guiding us through the platform and set-up of automated campaigns.
Hey Calibre Menswear 👋
Thanks for writing a review about us, much appreciated.
Regards
Darren H
Atendimento
Atendimento do app oferecido por Dotdigital.
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
Desenvolvedor
Lançado
18 de fevereiro de 2020
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