리뷰 (129)

전체 평점
4.7
평점 수준당 개수
  • 평점의 82%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 5%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2021년 11월 23일

We love how simple it is for first time use and caught on right away, which is why we upgraded immediately , We love it and the selection is great a big variety and staff very supportive.

Good Thyme Planting
미국
앱 사용 기간 7일
2020년 11월 5일

The platform is pretty straight-forward - easy to integrate. But that's where it ended for us, hence the 2 stars. We signed up as a supplier (not a retailer), and as such, vetted retailers when receiving requests - prior to approving them to carry our products - well within our right to do so given the option, and were met with negativity when inquiring about said retailers. After not being able to find clear information regarding "product sampling requests" and receiving negative remarks from customer service chat member - "Patrick," we decided to part ways, albeit for a multitude of reasons - including one that raised red flags. The most important - I can’t imagine another brand being told that expecting to do business with “legitimate” retailers is an “unrealistic” expectation in drop-shipping and with DropCommerce! We do business with a couple other Drop Ship platforms and have never EVER been told that. Further, DropCommerce even states on its FAQ’s: "DropCommerce Products are not Your typical Dropshipping products. We only offer the best US and Canadian suppliers on the app — so never worry about the quality or where it's shipping from. Our suppliers actually care about the products they ship to your customers." As a brand, you're right! We absolutely care about who we allow to carry our products or who we choose to do business with – as any reputable company should do! But being told that because we deny more than we approve and are the problem - leaving retailers – whether legitimate or not – with a bad taste is completely unprofessional, not to mention quite unnerving. As any reputable brand should and does, we work hard to establish an image and under no circumstances are willing to knowingly participate with “false storefronts” or someone’s scheme to get a quick payout. While we know that isn’t the majority, we also know that they do exist. If what your chat rep Patrick advised me is true, then your response on your FAQ section for suppliers is not. You can’t expect a legitimate brand to not vet a potential retailer – which is exactly what we do – prior to approving them for listing products. Besides, we are a niche brand and as such, expect our retailers to be familiar with the product. How it’s made, warranty information, etc. Not just sell it and move on. We want to partner with retailers by all means, but not if it means tarnishing our image or what we’re building in the process. I can only hope this is a lesson learned for your staff and your company going forward. Chances are – it won’t matter, as we’re only one brand in your “thousands of genuine sellers.”

Piper Lane Kids Co
미국
앱 사용 기간 대략 1개월
답글 DropCommerce개 2020년 11월 5일

Thank you for your feedback!

As explained in our private chat, DropCommerce provides value to dropshippers by allowing them access to our network of quality US suppliers.

Many dropshippers are brand new to ecommerce and just building their store, and we've found that when suppliers are unwilling to work with the majority of dropshippers looking to sell their products, it creates a net-negative impact on our ecosystem as a whole. We want to help everyone, but we also don't want to set up dropshippers to be regularly disappointed by suppliers who are unwilling to work with the majority of sellers on our platform.

Situations like this are tough, and I apologize if expectations for your experience as a supplier were not met.

We will take your feedback seriously and see if there's anything we can to to improve this system moving forward.

Thanks,

Patrick, DropCommerce CEO & Founder

2020년 5월 3일

Hello Drop commerce, i am starter and wanted to bring below to your attention.
Kindly look at the Wilds wood supplier- the watches in your Dropcommerce App has the retail price more than what the price they are offering in website. might be by $20-30 for products under $100.
Kindly could you please let them know about it as it is not fair and is a conflict.I have pinged one of your customer care but she/he is away hence i need to leave a review here.
If we target on US customer base then it will be a definite loss for sure.
Hence, for that reason even though the watches are amazing I just did not opt for it.

EssentialsOnEarth
오스트레일리아
앱 사용 기간 대략 2개월
답글 DropCommerce개 2021년 8월 17일

Thanks for letting us know! We'll take a look at them, and make sure they don't violate our terms of agreement.

Thanks for taking the time to leave us a review!

- DropCommerce Support Team

2022년 5월 28일

Hello All,
I really want to work with dropcommerce.com, and i have handful of their items in my store, but I am finding it very hard to add more items. The vendors prices are too high to make a profit and i also see that the vendors are selling their products cheaper than what i can sell.
I am going to wait one more month and if nothing changes, i will have to delete the styles from my website, cancel the $19.99 monthly subscription. Here is one example:
Jolie High-Waisted Athletic Shorts with Hip Pockets $15.84
Walmart $14.72
Lightinthebox $12.19 Can someone give me some insights on this?

healthymentalme.com
미국
앱 사용 기간 22일
답글 DropCommerce개 2022년 5월 28일

Hey there,

Thank you for your feedback! As we specifically only work with high quality USA and Canada based suppliers, the products on DropCommerce are typically at a higher price point, however we do guarantee a minimum of 30% off retail prices from our supplier to our merchants, with the average being closer to 40%. As for seeing price discrepancies, please feel free to reach out to our support team so that we may address them!

2022년 7월 3일

Please save your money, and choose a different app. The products are not unique, the quality is low, and the pricing is high. You will NOT MAKE A PROFIT off this app, or its products. Also, even if you cancel your accoutn, you will continue to be billed monthly. I cancelled 2 months ago, and even with Shopifys help, Jimmy the app developer will continue to bill you. There are so many other great drop ship apps that can actually make a difference, but this is not one of them. Jimmy you can make this right be refunding me my money for the past 2 months. You sent me a cancelation email back on 4/17/22 and yet you continue to bill me. Shopify sellers beware.

Novo Palazzo
미국
앱 사용 기간 대략 2개월
답글 DropCommerce개 2022년 7월 5일

Hey there,

As Jimmy from our support team had mentioned, you had created two separate accounts with us, but had only cancelled one of them, which resulted in continued billing on the active account. Jimmy also mentioned to you that he had issued you a refund on the active account. Please note that billing is done through Shopify, but we have authorized a refund on the two months of DropCommerce charges on your active account. Please feel free to reach out to our support team if you have any other questions or concerns.

2026년 5월 6일

signed up under the trail… everything sucks super high prices so i canceled and didn’t go through with it the same day. Yet now I have a bill of $55 dollars with them and no way to contact support to have it removed. Shopify also will NOT HELP! Stay away at all cost!

Mindful Botany Market
미국
앱 사용 기간 6개월
답글 DropCommerce개 2026년 5월 7일

Hi, we're sorry to hear about your experience!

To clarify, you should not have been charged if you uninstalled the app, and we're happy to issue a full refund.

We also have no record of you reaching out to our support team, so we've sent you an email directly to get this resolved.

Please check your spam folder in case it landed there. We want to make this right and hope to hear from you soon!

2025년 12월 1일

First time online store owner, first orders, same day as orders come - shopify site crashes, orders won't sync...aaa... dropcommerce bot is trying to fix my issue but we are both not smart enough for this... then the owner sees our conversation (between bot and I), jumps in, fixes it on the spot, offers support anytime! Just WOW! I'm staying, already a fan, love when my problems are not just my problems! This level of customer service in virtual reality is a gold! Rare!!! I would love to recommend this app for anyone who wants to try dropshipping, well worth it!!! Happy shopper :)

Blackwater Express
미국
앱 사용 기간 18일
2024년 9월 6일

The products and suppliers are top notch. The two that I work with process and ship orders within 5 days. It's so much better than cheap Aliexpress. AND the support team is very helpful. I needed some help today with an app bug and they got back to me with a fix within an hour. Take the leap and ditch the Chinese shipping.

Hands & Body
미국
앱 사용 기간 10일
2024년 7월 5일

The team has been very responsive to all my questions and concerns. They build a beautiful website for me and pre-loaded it with some amazing products for the niche I selected. I would recommend them for anyone who is looking to deal with real people who are committed to helping you.

Paw Buddies
미국
앱 사용 기간 22일
2026년 4월 15일

I own a shopify ecommerce website using DropCommerce as my supplier, I could not be happier with the products, cost and customer service, especially Maria , I would highly recommend using DropCommerce

zenovalux
미국
앱 사용 기간 27일