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Application pratique et facile à utiliser pour gérer une boutique en dropshipping. Le service client est rapide, professionnel et à l'écoute. J'ai particulièrement apprécié l'aide et la gentillesse de Stella, qui a pris le temps de bien comprendre mon problème et de le transmettre à l'équipe technique. Très satisfaite du soutien reçu !
Hi there,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Stella — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Excellent support from Ryo. I had a question about a personalized product (custom text) that DSers cannot pass to AliExpress automatically. Ryo answered quickly and explained clearly how to place the order manually on AliExpress and link the order number in DSers. He then patiently answered every follow-up question about the tracking, my customer's phone number, the packaging and the two items from different suppliers. Clear, precise and kind. Thank you!
Hi KARN,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Ryo — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
J'ai une boutique sur Shopify au nom de zenithsport.ca
j'ai placé une commande et j'ai eu beaucoup de difficulté avec la commande ne sachant c'etait quoi le problème. Je suis allée sur messenger afin de communiquer avec quelqu'un d'Ali Express et je suis tombée sur cette personne qui a pris tout son temps pour m'aider. Plus la conversation allait, plus j'avais de questions. Cette personne a pris tout son temps pour me répondre. Pas une minute je me sentais le besoin de me dépêcher de parler. Jai raccroché avec mon problème résolu et avec toutes les questions que j'avais. Je n'ai pas l'habitude écrire des views, mais celle-ci a catche tout mon attention. Merci beaucoup! Satisfaite!!!
Hi there,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
DSers is in my opinion the best dropshipping platform. It is easy to use, practical and makes managing products and orders very efficient. The customer support is also exceptional whenever there is a problem the team responds quickly and does everything possible to find a solution. I highly recommend DSers to anyone who wants to start dropshipping !
Hi Myvitasol,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
We use DSers for our baby store Bébé Miam and we're very happy with it. Product importing and order processing are simple and efficient. The Messenger support team is excellent—fast, professional, and always ready to help. Highly recommended!
Hi Bébé-Miam,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
J'utilise DSers depuis plus de 2 ans et j'en suis très satisfaite. La plateforme est fiable, facile à utiliser et fait gagner beaucoup de temps pour la gestion des commandes. Leur service client via Messenger est vraiment exceptionnel : ils répondent rapidement et trouvent toujours une solution à mes questions. Je recommande sans hésiter DSers à toute personne qui fait du dropshipping.
Hi Spot Bébé,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you.
J'ai eu une excellente expérience avec le service client de DSers. La personne qui m'a aidée a pris le temps de m'accompagner pour configurer correctement mes produits d'AliExpress dans DSers. Les explications étaient claires, le service était très professionnel et je me suis sentie soutenue tout au long du processus. Grâce à son aide, tout est maintenant bien configuré. Un grand merci pour votre patience, votre gentillesse et votre expertise. Je recommande vivement cette application et son excellent service à la clientèle !
Hi BainPratique,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
A big thank you to the DSers support team! I needed to manually fulfill an order purchased from an external supplier. The team helped resolve the issue and provided clear screenshots showing how to add tracking in Shopify once the order ships. Clear instructions and helpful support. Very happy with the service!
Assistance par messenger très réactif ! Ils ont réglé mon problème en 2 minutes
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Je suis entièrement satisfait de l'aide apportée par Cyril. Explication claire et précise. Merci, Cyril .
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
Wishing you continued success with your business, and we’ll be here whenever you need us!
