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I had many questions about dropshipping, copyright, supplier permissions, pricing, and using product images. Holly was incredibly patient, professional, and knowledgeable. She took the time to check every question carefully instead of giving quick answers, and she explained everything clearly. As a new Shopify store owner, her support gave me much more confidence to continue building my business. Thank you so much, Holly, for your kindness and excellent customer service. I truly appreciate your help and highly recommend DSers!
Hi KARLEA,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Very good service from nikki,clear and guide and VERY patient!!
väldigt bra sida! jag håller fortfarande på och lär mig men allt har fungerat bra och kund support har vart väldigt bra!
Hi Pryltorsk,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
**Title: Excellent Customer Support – Fast and Professional!**
I had a currency synchronization issue between my Shopify store and DSers, where my store currency was incorrectly displayed as CAD instead of USD.
I contacted DSers support and was assisted by Sandy, who was extremely professional, friendly, and responsive. She quickly investigated the issue and successfully corrected the currency settings without disrupting my store.
I truly appreciate the excellent customer service and smooth resolution.
Thank you, Sandy, and the DSers team, for your outstanding support!
**— Carton Online Store**
Application pratique et facile à utiliser pour gérer une boutique en dropshipping. Le service client est rapide, professionnel et à l'écoute. J'ai particulièrement apprécié l'aide et la gentillesse de Stella, qui a pris le temps de bien comprendre mon problème et de le transmettre à l'équipe technique. Très satisfaite du soutien reçu !
Hi there,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Stella — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
I have had a great experience with DSers. It is great for dropshipping and fulfilling orders. Their service is great too, I had Cyril help me, he was ready to help me straight away, he found the solution and even waited for me to fulfil the order to see if it worked, his service was incredible and I would highly recommend DSers to anyone interested in dropshipping.
Hi HeroVault,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Cyril — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Excellent support from Ryo. I had a question about a personalized product (custom text) that DSers cannot pass to AliExpress automatically. Ryo answered quickly and explained clearly how to place the order manually on AliExpress and link the order number in DSers. He then patiently answered every follow-up question about the tracking, my customer's phone number, the packaging and the two items from different suppliers. Clear, precise and kind. Thank you!
Hi KARN,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Ryo — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
The platform has a great range of products at reasonable prices. I ran into an issue while using it, but customer support responded quickly and came up with a solution that resolved it. I really appreciate their help!
I've used DSers to run my jewellery store for over a year and it handles everything I need: product mapping, order fulfilment and supplier management across hundreds of products. I recently raised a billing question with support, and their team replied quickly and patiently across several conversations. After reviewing my own billing history, I realised the misunderstanding was on my side. I appreciate the team's professionalism throughout.
Hi there,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
DSers has been the backbone of my store's fulfillment. The Basic Mapping with Backup Supplier feature is a lifesaver - when my primary supplier ran low on a key variant, DSers routed the order to my backup automatically. Verified with a real test order and it just worked. Special shout-out to the support team: they checked my actual backend mapping, explained the switch logic, and even monitored my test order routing in real time until it was confirmed. Above and beyond. If you run a Shopify store with AliExpress suppliers, get DSers. 10/10.
Hi there,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!