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Great customer support team — quick to respond, and reliable for businesses providing products and services worldwide. Highly recommended.
Thank you so much for the kind words! We're glad our support team could help quickly, and it's great to hear we've been a reliable partner for your business worldwide. We appreciate the recommendation and look forward to supporting you for a long time to come.
Really terrible interface. Once you select a plan, it is impossible to cancel and they keep charging you.
Hi, thanks for sharing this and sorry for the confusion. Uninstalling the app cancels the subscription automatically through Shopify and no charges are created after that. The charge you saw was for a billing cycle that started two days before you uninstalled, and in good faith we refunded it in full as soon as you got in touch. If anything about the interface could be clearer, we'd love to hear from you at support@dutify.com.
