Warranty Registration & Claims

We register several thousand warranties a month across offline, Shopify and marketplace orders, all automated through Dyrect's API. Registration, approval, certificates and claims all work programmatically, which is why we picked it. Repair and shipment tracking made the claims side properly usable. Main gaps: no API to edit or delete shipments and work orders, and one unannounced form change broke our integration. Support is responsive. Solid if you want warranty handled as a system rather than manually.

I use this app to manage warranty registration for my customers, and it integrates seamlessly with my Shopify website, making the overall process much easier and more efficient.

Yogesh and Abhishek have been fantastic to work with. They are always willing to guide and assist me whenever I have questions or run into roadblocks. What I especially appreciate is how resourceful they are — they take the time to understand my requirements and are always able to provide practical solutions, even when I have specific requests for my review and testing purposes.

Overall, it has been a great experience working with the team. Their responsiveness, support, and willingness to go the extra mile have made a real difference.

We use this for Warranty and Free Gift submissions. On the backend, we can also make any necessary changes or modifications to ensure proper alignment.

The support team is very collaborative and friendly. Even if it is outside their scheduled hours, someone is still willing to assist when needed. Hats off to everyone for the great teamwork!!!

Using it to register warranties. Integrates well into Shopify and Yogesh is very responsive. We had a billing issue in the middle but this was resolved promptly.

I use this for warranty registration and am satisfied with its performance. It works well with our products, and the live support is good.

Makes our warranty claim process much easier, great support too!

Vey good and easy to setup

It is user-friendly and convenient, and our communication with the development team has been very smooth.

Dyrect is a fantastic APP. It's simple to use and helps businesses handle after-sales service. Highly recommended !

Thanks to Abhishek for the excellent customer service!

We have had a great experience using Dyrect warranty app to register products and manage our warranty records. The platform is intuitive and easy to use, making it simple for both our team and customers to register products and track warranty information efficiently.

The support from the account manager has also been excellent. They are highly responsive whenever we require assistance or advice, and they even took the initiative to sit down with us to explore and develop new functions tailored to our needs. Their proactive support and willingness to collaborate have made the overall experience very positive.