Early Bird: Preorder & Restock
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Fantastic app and very attentive developers.
We previously used a different app for pre-orders, but Early Bird is by far easier to use, more intuitive and integrates natively in our store theme. I will keep this on our store regardless of items on pre-order, as it also allows us to work ahead for purchase orders, so we can cut out a lot of manual stock-management.
The developers helped me with theme integration issues within less than 24hrs every time I reached out.
Very happy with this find.
Love this app, works smoothly and has everything I need. Highly recommend!
Customer service is excellent, but the app does not work with other upsell apps we typically use and does not push through to our warehouse as we wish it would. Definitely works and is user-friendly, just doesn't fully fit our needs.
Thanks for the kind words. The upsell compatibility is a genuine limitation we're aware of, and I know the workaround we landed on isn't perfect yet. Hopefully we can earn that fifth star down the track! - Josiah
good
I tried 3 other preorder apps before finally finding Early Bird. I LOVE that there is a FREE plan available for those of us with minimal/low preorders. Josiah was incredibly helpful. He reached out to us personally (using our names) and was prompt with his responses. Through email help with Josiah, I was easily able to get the app working and set up on our website within a very short period of time. He checked in a short time later to make sure everything was working still. Customer service/tech support was A+! Would highly recommend!
Thanks for your kind words! Glad Early Bird is working well for MISH now.
Any questions about running pre-orders or our app, you know where to find me. :)
- Josiah
Early Bird was easy to install and set up. I had a question, which was answered quickly though chat by a real person. I'm running my first preorder campaign with it now and it's working flawlessly.
Thanks so much for the review, Sara! Glad we get to play a small part in kickstarting your physical products journey. Respect your hustle and will be here to help if you need anything. 😁📚
- Josiah
We absolute adore using Early Bird, it is so user friendly. The support team behind the app is so fast to respond, and communication is their strength. Having this installed in our store has helped us navigate the tariffs and bring in revenue prior to items arrival. Truly so appreciative to have such an affective and efficient app attached to our business. Highly recommend to ensure your store keeps scaling.
Thanks so much for taking the time to write this, Zandra! It makes us so happy to hear this from a fellow Aussie. :) Jay and I will be here for you to help with your future runs. - Josiah
I have really liked this app. It's simple to use and works really well. Even better, I'm not constantly badgered with upsell/cross sell emails. When I needed help, their team helped me quickly. I initially hesitated because the app doesn't have a lot of reviews, but after trying a few of the more popular apps and not liking their functionality, I decided to give this one a try (and i'm glad i did). I would highly recommend giving this app a try.
The team have built one of the best pre-order apps in the biz. We've been using for quite some time. Have run over $100k in orders through it. Our favourite parts - ease of managing discounted product, ability to find scheduled orders and unfulfilled orders via pre-order app view, ability to adjust campaign mid flight and update customers easily if needed, great UX / UI on the product page, ability to add more products mid campaign without having to make new campaigns, ability to clone a campaign to save time, great help files if needed, ability to work around B2B sales and duplicate skus for pre-order so they don't show up in wholesale... Plus just general overall great service and great price. Congrats team and keep up the great work.
Thanks for writing such a thoughtful review and for being with us since the early days! And for always sharing constructive feedback that makes our app better too. 🙌
Works perfectly. We were awaiting a shipment of products and the Early Bird app ensured we could effectively manage stock, customer expectations and orders seamlessly, saving us $1000s in potentially lost revenue. In addition, the customer service was absolutely fantastic, with the team being super responsive and able to help us immediately, even recoding our website slightly to enable certain tweaks we wanted to make.
The ONLY downside is not a problem with the app but a problem with Shopify itself - a customer doesn't find out that they are placing a back order unless current stock is zero, so if there is 1 item left but the customer orders 2 or more, it goes through as a regular order without the back-order tag. Again, this is not a flaw of this app, all apps in this category will have this same limitation. Just including it here for transparency.