EAS EU & UK Compliance
- 定價
-
每月 $5.90。 提供免費試用。
- 評分
- 3.9 (76)
- 開發者
- EAS Project
主要圖片圖庫
透過 EAS 向歐盟與英國顧客銷售商品。取得 IOSS 註冊以及自動化增值稅 (VAT) 報告與申報功能。
透過 EAS 提供 IOSS 註冊，以及自動化增值稅 (VAT) 報告與申報功能，向歐盟顧客銷售商品。 將商店連結至 EAS VAT 服務，享受引導式上線體驗及商店設定協助。減少處理增值稅文件的時間，將更多心力投入於拓展歐洲市場銷售額。 EAS 服務包含 IOSS、GPSR、EPR、OSS、非聯盟 OSS 以及英國增值稅 (UK VAT)，並支援實體產品與數位產品銷售。 需要具備 EAS 帳號及啟用中的 EAS VAT 服務。請向 EAS 註冊以開始使用。
- 將商店連結至 EAS 以進行 IOSS 註冊，並持續遵循增值稅 (VAT) 規範。
- 連結至 EAS 以進行自動化增值稅 (VAT) 報告與申報，無須手動上傳。
- 透過 Shopify 使用 EAS 服務，以處理 IOSS、OSS、非聯盟 OSS 及英國增值稅 (UK VAT)。
- 透過 EAS 提供的引導式設定與上線體驗，取得連結商店的協助。
- 連結 EAS 以取得 GPSR 授權代表服務，並遵循 EPR 包裝規範。
含有自動翻譯的文字
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- Shopify 管理介面
- DHL
- European VAT
- GPSR
- IOSS
- Markets Pro
- Royal mail
評論 (76)
Cannot recommend them. I have had multiple issues with them that have resulted in losses to us, including late UK VAT filings that led to penalties and incorrect information provided in terms of tax setup resulting in us displaying incorrect (lower) prices in non-taxable regions.
Every time we have had an issue, they're difficult to deal with and defensive. I have cancelled our OSS plan and kept UK VAT because to be honest, there aren't many better solutions out there for small businesses, so it feels like we have no option.
Prices have also increased astronomically in the last two years.
I cannot recommend this company. After experiencing carrier double-billing errors, I chose not to reach out to them for a resolution simply because their customer support had been so unhelpful in the past. Beyond the poor service, they charged unlawful interest on disputed invoices. When challenged, their 'COO' was highly unprofessional and argumentative in our email exchange, eventually escalating to threatening my business. An incredibly unethical operation.
EAS cannot fund your VATs. Two invoices, including VAT due to EU member states, remain unpaid. We were not notified that the carrier had wrongfully charged VAT.
To be clear on what is at stake: IOSS is an official registration with EU tax authorities and is regulated. Non-payment of VAT due does not just affect our invoice. Non-payment it exposes you to penalties from EU member states, and bans you from IOSS.
That said, the double VAT charge does not need to be paid twice, it can be reclaimed via IOSS, and we have an automation in place to handle exactly this.
On late fees: these apply to any invoice paid late, and they are not unique to EAS. Every company applies them, including every tax administration. As we said, we are open to waiving them, but we would need an explanation for why that is warranted. Which we did not receive.
On support: your recent enquiry on duty calculation received a reply with instructions within twenty minutes. For clarity, duty is separate from VAT and is not calculated or remitted via IOSS, it falls outside the scope of EAS work. Regardless we provided instructions.
If a direct conversation would help move this forward, meeting slots are available on our website.
Please confirm how you would like to proceed on the two open invoices.
We used EAS for UK VAT compliance from mid-2025 to August 2026 (UK stock in a UK warehouse, domestic sales). What we experienced, all documented in writing:
- Our Nov-Jan return was filed on a guess. EAS's own words: "I used my presumption that #9492 was the first domestic UK order. We filed your report." That return has been in an HMRC enquiry since March; our GBP 2,058 refund is still not paid.
- The Feb-Apr return was filed with input VAT of zero because "we received no documents from you on the input VAT so it was filed on the presumption of no input VAT" - nobody had ever asked us for purchase invoices.
- The same return declared GBP 3,106 output VAT; the correct figure from the order data is GBP 4,234. The reason, traced to the penny: EAS built the figure from only one of its own order buckets and left out the UK orders it had sorted into its "DDP/DDU" bucket. EAS wrote on 25 August 2026 that it is "unable to file any correction on your behalf" - so on 9 September 2026 we filed the correction with HMRC ourselves and pay the GBP 1,128 difference plus interest.
- Boxes 7 and 9 were wrong as well ("a technical error when the report was filed"); the correction was handed back to us: "I cannot make it myself."
- As of 3 September 2026 - 60 days after our formal written complaint - the VAT Corrections section of EAS's own dashboard shows no correction filed at all. On handover, EAS confirmed "there are no working papers as such" for any of the four returns it filed.
- The HMRC officer could not reconcile EAS's VAT workings ("unable to easily follow or reconcile") - we rebuilt them ourselves to save the refund.
- From the day our stock moved to a UK warehouse (23 December 2025), the app kept classifying our domestic UK orders as non-EU imports and billed a per-order import fee on 956 orders that never crossed a border. The app's own setup note warns against this mode for goods shipped from within the territory.
- We paid per-order fees from June 2025 but got access to the reporting dashboard only on 22 December 2025.
- Payment reminders claimed the invoices covered "primarily European taxes due" and threatened "penalties from potentially all 27 EU member states". The invoices contained no taxes at all, only EAS's service fees. The last such reminder arrived on 26 August 2026, two days after our termination.
Repeated written requests for written instructions were answered with "let's do a video meeting" for five months.
To be fair: we were slow to answer some of their questions in spring 2026, which did not help. But a VAT filing service that files on presumptions, never asks for input invoices and under-declares output VAT against its own order data is not a compliance service. We have terminated and now file via HMRC's bridging software ourselves. We would recommend to do the same.
The UK output VAT on your sales was collected and reported correctly for every period we filed, in line with your store configuration. This is a billing misunderstanding that followed your move to a UK warehouse in December 2025, followed by communication issues, not a failure of the VAT service itself.
Our responses to you were never limited to meeting requests. We answered your questions in writing, as your own account acknowledges. A short call was needed only to confirm the fulfilment change and complete the store adjustments it required, and that call did not happen on your side for several months, which is what allowed the issues to accumulate.
We must firmly reject the claim that our filings were incorrect. Returns must be submitted by statutory deadlines. Where information was outstanding from your side, we applied reasonable and clearly stated presumptions so that your returns were filed on time rather than late, and you had ample opportunity to review and respond to them. UK VAT returns can in any case be corrected for up to three years, so no filing position is ever permanent and corrections remained fully available throughout.
On classification, UK rules account for consignments valued at £135 or under and domestic B2C sales in the same way, within Box 1 of the return. The order categories shown in our dashboard are internal labels used for visualisation only. They are not legal terms and do not change the VAT reported. Orders above £135 are treated differently, and those were the orders that required the store change we asked to arrange with you.
Where corrections were appropriate we offered to make them, as UK rules permit. When you asked us not to file further, we provided written instructions so you could proceed directly. Your data remains available in the dashboard until the end of the year, and we are ready to reconcile the input VAT and to support your HMRC enquiry.
We could not deregister your UK VAT number, as EAS is NOT your tax agent. That registration sits between you and HMRC. We have also noted your comment on the automated reminder wording, which is generic to open billing cases rather than specific to your account, and we are revising it for clarity. Regardless of messaging content, service fees are expected to be paid on time. Refusing to resolve issues and then refusing to pay for services is simply unprofessional.
We regret that matters reached this point, and we remain willing to resolve the outstanding items with you directly via EAS emails.
支援服務
App 支援由 EAS Project 提供。
開發者
發布日期
2022年3月25日
