Easify Inventory Sync

Great app so far, little hiccups with product imports but that was most likely my error with setting the conditions correctly, pretty effortless otherwise and the support has been really quick!

This app feels like a bait-and-switch. The advertised sync and advisory capabilities do not work as described. After running into issues, support asked for access to my account, which I provided, only to receive no response or solution. Two days later, when I followed up, I was told the software “wasn’t working” because the trial had ended and that I needed to upgrade. If the trial limitation was the issue, that should have been disclosed upfront. It makes no sense to request account access, go silent, and then later claim the only solution is paying to upgrade. Poor communication, misleading expectations, and an overall frustrating experience.

We installed this app to solve a straightforward inventory sync issue, and instead it caused a critical outage on our live site. Orders were blocked, our storefront was disrupted, and we lost thousands in sales.

Support has been slow and disjointed. Despite the issue being logged and worked on for 2 days, we're asked to re explain the problem rather than seeing active resolution. This level of response is unacceptable.

prolonged downtime, poor communication, and significant financial impact. We would not recommend this app.

It works if you're okay with manually inputting your inventory. I thought the App will get a master SKU -> sync qty to subsequent SKU, but it's actually more manual where it will make you input the value for the "master SKU" then the app updates the subsequent SKUs' location to the "master SKU" location so their way to "sync" inventory. Ideally I would of liked the app to save/collect the master SKU qty -> push / update that value to all subsequent SKUs qty you assign to match the Master SKU's inventory so it "syncs" all duplicate or subsequent SKU you assigned (for like t-shirts or etc with variants)

We have been Easify customers for a year, with the Easify Options, Easify Inventory Sync and Easify Box Builder triage. We are extremely happy with the super responsive customer service, which will go above and beyond to provide support, listen to feedback and create customizations when possible. They are attentive and really listen to customers' needs and suggestions. The whole Easify ecosystem is truly amazing.

This app works okay most of the time and customer service is responsive, but twice now this app has had software updates which has meant there has been a period of days when products have not synced throwing our inventory off. For an app where the sole purpose is to sync inventory, this is really poor.

I needed to synchronize all the variants of my store that I have across several different products.
The app worked perfectly, and it was easy to set up (I learned how to use it in a few hours).
When I needed support, the response was quick and all my questions were answered.

We have been using this seamlessly to offer paperback bundles to our customers. When I noticed all our inventory was suddenly out of stock on our website, I emailed Easify, thinking it was an app issue.

Tracy suggested turning off Easify to determine if it was their app, or a native Shopify issue. By doing this I quickly discovered it was an issue with Shopify itself not Easify.

Thanks to Tracy and Hannie for their prompt response and great suggestion

Finally, I can properly manage my made-to-order products and display the correct inventory amount on my website, so I never sell items that aren’t actually available. Especially for products that share the same stock (like different variants or custom options), this app keeps everything perfectly in sync. If you run a made-to-order or partially customized business, this is an absolute game changer. Support has been quick and helpful, setup was intuitive, and I love that they added inventory thresholds for proactive stock alerts - super useful for keeping track before things run out. Highly recommended!

I had a hard time figuring out how to bundle inventory on my website and then I downloaded this app. They have a live chat feature and are EXTREMELY helpful! I shared screenshots and explained what I was trying to do, and Liv from their live chat team walked me through every step. Awesome app with great customer support!

Edit 3/3/2026: I continue to have wonderful support from the Easify Inventory Sync team. Anne has been especially helpful recently with some of my issues.