Easify Inventory Sync
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I've used this app for two purposes: to sync inventory between my own inventory and a product that I set up as a Collective Supplier (different prices, so different "product" even though shipped from same warehouse) and for bundles. It works well with a couple of caveats:
-Bundle items have to come from same location (I had one location for physical products and a different one for digital; had to "move" digital to the warehouse) and they have to be inventoried item (I said my digital product had 10K units, which I'm quite positive is higher than what I'll ever sell) -- thanks to Mari at customer support for helping me figure both of these out
-If you transfer items from one location to another, it does NOT automatically sync at the first location across products. But it's simple to go to the Inventory Groups screen and do it manually.
Great app so far, little hiccups with product imports but that was most likely my error with setting the conditions correctly, pretty effortless otherwise and the support has been really quick!
the customer service was very helpful. I have complicated questions and they always had a detailed answer with examples. Very helpful. only 4 stars is only because it took so long to get the answers, but we did get there and all my issues are resolved. Thank you
The experience and Support of Clove was fantastic, Thank you so much!
Thank you so much for your kind words and for sharing your experience with Easify Inventory Sync! We’re really happy to hear that Clove was able to support you effectively, your appreciation will mean a lot to her and to our whole team.
Please know that we’re always here to help whenever you need, whether it’s guidance with setup, solving an issue, or exploring new ways to make the most of the app. Your support encourages us to keep improving Easify Inventory Sync and delivering the best experience we can.
Best regards,
Easify Team.
The best app to synchronise all my product stock by weight. And Lin was so quick and effective in helping me when I needed help importing my bundles, thanks again Lin, wish you all the best guys.
Thank you so much for taking the time to leave this thoughtful review! We're delighted that Easify Inventory Sync has proven to be the right solution for managing and synchronizing your stock by weight.
Our team always aims to provide quick and effective help, so it’s wonderful to hear we could make a positive impact on your setup experience.
If there’s anything more we can do to support you in the future, please don’t hesitate to reach out. We’re here to help and wish you every success as you grow your store!
Best regards,
Easify Team.
This app feels like a bait-and-switch. The advertised sync and advisory capabilities do not work as described. After running into issues, support asked for access to my account, which I provided, only to receive no response or solution. Two days later, when I followed up, I was told the software “wasn’t working” because the trial had ended and that I needed to upgrade. If the trial limitation was the issue, that should have been disclosed upfront. It makes no sense to request account access, go silent, and then later claim the only solution is paying to upgrade. Poor communication, misleading expectations, and an overall frustrating experience.
Dear,
Thank you for sharing your feedback, and we're sorry to hear that your experience left you feeling this way.
We'd like to clarify one point regarding the access request. The reason our team asked for access to your store was not to encourage an upgrade, but to thoroughly investigate the issue and verify whether there were any configuration or data-related problems. For apps that work directly with store data and synchronization, it's important for us to review the setup carefully before drawing conclusions or recommending a solution.
We understand how the timeline may have felt frustrating from your perspective, and we apologize if our communication did not set expectations clearly enough. That was certainly not the experience we intended to provide.
Our intention in requesting access was to first ensure there were no underlying issues with your setup or data before discussing plan-related limitations.
We appreciate your feedback because it highlights areas where we can improve our communication. If you're open to it, we'd still be happy to review your case with you and answer any questions about the setup, trial limitations, or expected functionality.
Thank you again for taking the time to share your experience.
Easify Support Team
We installed this app to solve a straightforward inventory sync issue, and instead it caused a critical outage on our live site. Orders were blocked, our storefront was disrupted, and we lost thousands in sales.
Support has been slow and disjointed. Despite the issue being logged and worked on for 2 days, we're asked to re explain the problem rather than seeing active resolution. This level of response is unacceptable.
prolonged downtime, poor communication, and significant financial impact. We would not recommend this app.
It works if you're okay with manually inputting your inventory. I thought the App will get a master SKU -> sync qty to subsequent SKU, but it's actually more manual where it will make you input the value for the "master SKU" then the app updates the subsequent SKUs' location to the "master SKU" location so their way to "sync" inventory. Ideally I would of liked the app to save/collect the master SKU qty -> push / update that value to all subsequent SKUs qty you assign to match the Master SKU's inventory so it "syncs" all duplicate or subsequent SKU you assigned (for like t-shirts or etc with variants)
We have been Easify customers for a year, with the Easify Options, Easify Inventory Sync and Easify Box Builder triage. We are extremely happy with the super responsive customer service, which will go above and beyond to provide support, listen to feedback and create customizations when possible. They are attentive and really listen to customers' needs and suggestions. The whole Easify ecosystem is truly amazing.
This app works okay most of the time and customer service is responsive, but twice now this app has had software updates which has meant there has been a period of days when products have not synced throwing our inventory off. For an app where the sole purpose is to sync inventory, this is really poor.
