Easify Custom Product Options

数あるアプリの中で日本語対応してくれるありがたいアプリ
いろいろ汎用性が高く使うならこれ
チャットでサポートしてくれて、わからないことは聞ける
ただサポートする人によって遅かったり言語の壁が超えられなかったりする。

I got the chance to try out the Easify app with its trial period. Even though I have decided to not use it going forward, as it didn't quite meet my very specific demands, I found it to be a very robust and flexible app with lots of features. I also commend the excellent customer support that I was able to communicate with in a very timely and helpful manner. They were supportive of my requests and responded quickly and precisely.

I am dealing with a critical setup issue. As soon as I reached out to Easify customer support, Kia, Lucy and Thomas jumped in immediately to provide assistance. They were very kind and very professional. I would have given 5 stars and will if my issue is resolved. Great team and the app is really easy to use,

サポートが手厚くていい

Great, customizable settings, but can't adjust variant inventory.

This app customer support team is great. but i am not satisfied with customization i purched this pro version but it is not provide any functionality like in product page so options so i can directly add my pricing in it. so it is create good with that pricing.

Excellent support, but primarily in English

The Easify support team was very helpful and responsive! They quickly understood my question about the live preview feature and provided clear instructions on how to set it up.

Pros:

Fast response time
Competent and friendly support
Clear step-by-step guidance
Premium features work as promised
Note for German-speaking users: Support is primarily in English, so basic English skills are helpful. However, the team is very patient and explains everything clearly, so communication works well even if English isn't your first language.

Overall, I'm very satisfied with Easify Premium and the support so far. Highly recommended for personalized products!

Alexander from Precision Cut Studio

Some features not so easy to set up yourself (if you're a beginner like me), but the customer support chat is always available, they respond quickly and I've always received very kind and good service, especially from Hannie.

I have been charged after successfully unsubscribing snd uninstalling. I reached out to their "customer service " submitted everything they requested and they literally never responded back. Just left the chat not saying another word. How is this acceptable. I will be contacting Shopify about this experience. Unacceptable!!! And disappointing!!!

Update: Easify customer service reached out to me personally to rectify the issue and provided me with an apology and a refund.

Support is excellent! Charles was helpful and super-fast with an answer - (I'm betting it's a common question). Any time I've run into a problem, it has taken only a few minutes to get things back on track. It is a longer process than you will think when you first get into it. There is a learning curve even if you've been maintaining your own website for a while. The demo makes things look relatively simple, but it will take you more time than you expect, so plan accordingly. Very happy with the application so far, although we are not yet live.