Easify Custom Product Options
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数あるアプリの中で日本語対応してくれるありがたいアプリ
いろいろ汎用性が高く使うならこれ
チャットでサポートしてくれて、わからないことは聞ける
ただサポートする人によって遅かったり言語の壁が超えられなかったりする。
I got the chance to try out the Easify app with its trial period. Even though I have decided to not use it going forward, as it didn't quite meet my very specific demands, I found it to be a very robust and flexible app with lots of features. I also commend the excellent customer support that I was able to communicate with in a very timely and helpful manner. They were supportive of my requests and responded quickly and precisely.
I am dealing with a critical setup issue. As soon as I reached out to Easify customer support, Kia, Lucy and Thomas jumped in immediately to provide assistance. They were very kind and very professional. I would have given 5 stars and will if my issue is resolved. Great team and the app is really easy to use,
Great app, which exactly does what it advertises. There have been some bugs and glitches which unfortunately takes away one star, but the support have been very helpful and they have taken action and responded quickly.
Big thanks to Violette, Anne and Lich for their help!
Thank you for sharing your experience with us! We’re glad to hear that Easify Product Options has been helpful for your needs and that our support team was able to assist you promptly. We’re sorry for any bugs or glitches you’ve encountered and truly appreciate your patience as we work to address these issues.
Your feedback is invaluable and helps us continue improving the app to provide a smoother and more reliable experience. If there’s anything else we can do to help or make things easier for you, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re grateful for the opportunity to support you.
Thank you again for choosing Easify Product Options and for your thoughtful feedback, we genuinely appreciate it!
Best regards,
Easify Team.
サポートが手厚くていい
Great, customizable settings, but can't adjust variant inventory.
This app customer support team is great. but i am not satisfied with customization i purched this pro version but it is not provide any functionality like in product page so options so i can directly add my pricing in it. so it is create good with that pricing.
Excellent support, but primarily in English
The Easify support team was very helpful and responsive! They quickly understood my question about the live preview feature and provided clear instructions on how to set it up.
Pros:
Fast response time
Competent and friendly support
Clear step-by-step guidance
Premium features work as promised
Note for German-speaking users: Support is primarily in English, so basic English skills are helpful. However, the team is very patient and explains everything clearly, so communication works well even if English isn't your first language.
Overall, I'm very satisfied with Easify Premium and the support so far. Highly recommended for personalized products!
Alexander from Precision Cut Studio
Some features not so easy to set up yourself (if you're a beginner like me), but the customer support chat is always available, they respond quickly and I've always received very kind and good service, especially from Hannie.
I have been charged after successfully unsubscribing snd uninstalling. I reached out to their "customer service " submitted everything they requested and they literally never responded back. Just left the chat not saying another word. How is this acceptable. I will be contacting Shopify about this experience. Unacceptable!!! And disappointing!!!
Update: Easify customer service reached out to me personally to rectify the issue and provided me with an apology and a refund.
