Geolocation Redirects Geo:Pro
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Great app, so east to use I was up and running with my redirects within 3 minutes. Would be nice to be able to customise the popup, but it looks nice enough!
Great simple app - does exactly what is says on the tin.
Only improvement would be a bit more flexibility in design but otherwise very good. Simple to set up. No issues.
Not a pretty bad app, but a ridiculous service!
"It seems you're in the United States. Redirect to US Store?" - the words "US Store" have a hyperlink (href link), but it redirects to the wrong website home link.
What's worse, my coworker and i have contacted their team several times in the last few months, but the problem still exists. and every time we contact online chat, it shows "Typically reply within 2 hours", then the message status shows “read” but no reply to u.
Update:
Finally, the problem was solved. but why technicians need so many permissions and authorizations is far beyond understanding, such as order, customer... almost all permissions of the store. Soooo weired！
Hi, I'm terribly sorry about this, we definitely respond to all support requests, I'll double check and see what happened here!
We'll also look into the problem you're experiencing and get to you shortly, thanks for your patience
Alex & the Geo:Pro team
An important aspect of multi-country stores; done properly. Worth the money as it stops customers being directed to the wrong sites and supported by a team who are quick, professional and know their stuff!
While Shopify already has this feature. We asked the developer to adjust the app to work as a second layer of redirection. This way we are not having any visitors landing on the wrong markets.
Highly recommended.
Hi, I'm terribly sorry about this, we'll definitely get this fixed up asap! We've received your video of the problem, and our team is looking at it and will get this solved shortly for you, thanks for your patience, and for reporting this issue.
Alex and the Geo:Pro team
I recommend this app if you have multiple stores. It is easy to implement and it reduces calls/emails from customers who are not in the correct store for their country.
We set it to Instant Redirect, it is not working, still Top Banner style.
...It was solved, thanks!
Hi, I'm so sorry to hear this isn't working for you, can you please reach out to our support team so we can help you? 🙏
I tested your store just now, and I got instantly redirected to a canadian subdomain, so I wondered if it is actually working?
Regardless we'll look into this and figure out whats going on.
Thanks, Alex & the Geo:Pro team
Easy to use. Had to block USA orders after tariffs were instituted and it was easy peasy.
Straight-up deceptive intro with the pricing buried on purpose. It immediately tried to get me to approve a $99 usage fee. Deleted that garbage instantly.
App didn't work. Kept getting error messages and app support was very slow to respond.
Hi Sandra, I'm very sorry to hear our app didn't work for you! I see our support team had a few messages back and forth with you. We'd definitely like to help you get things setup the way you want, so please let us know if you'd be willing to give it another shot.
Thanks, Alex & the Geo:Pro team
