EasyLockdown ‑ Wholesale Locks
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This is hands down one of the most disruptive and risky B2B/wholesale apps I’ve ever used.
After installing Easy Wholesale Lock for B2B, everything seemed fine — until we tried to uninstall it. The moment the app was removed, our website functionality was severely affected and key parts of the store stopped working properly. It created unnecessary downtime, confusion, and immediate business risk.
No app should leave behind code, locks, or theme disruptions that break a live website after uninstall. That’s a fundamental standard. An app should integrate cleanly — and exit cleanly. This one did not.
If you are running a live ecommerce store, be extremely cautious. Test on a duplicate theme first and be prepared for potential disruption if you ever remove it.
In our experience, this has been the worst-performing wholesale lock app we’ve dealt with. Definitely not something we can recommend to serious store owners.
Hi, we're very sorry about this! Is there anything we can help with? Please let us know.
Yes, once you uninstall the app then our app loses all access instantly, and is unable to remove itself.
Because of this, our system sent you an email when you installed the app that clearly outlines this, and includes a link to download your original store theme files, in case there are any issues.
When you uninstalled the app our system sent another email warning you that the lock(s) were still enabled, and that it recommended you temporarily reinstall the app and disable the lock(s) before finally uninstalling.
Again I am very sorry for these challenges. I agree its not ideal, and it'd be better if the app could undo its changes on uninstall, however it appears its just not possible given how Shopify's app ecosystem works currently.
Thanks for your patience,
Alex & the Easy Lockdown team
Easy to configure and use. Less expensive than other apps in this same space.
Works as advertised. If you're using SparkLayer for B2B sales, Easy Wholesale Lock for B2B does not work with SparkLayer (yet).
Thats fantastic to hear, thanks for the great review! 🙏
Alex & the Easy Lockdown team
No funciona, pusimos clientes de prueba en diferentes candados y no funcionaba, no deja ver a los clientes de muestra lo ya autorizado, y pues con los clientes habituales no podemos uno a uno estar verificando si le funciona o no la vista, representa perdida de clientes, aunque nos comunicamos y trataron de resolver, pero no funciona. Si da muchos errores luego en la configuración que tuvieron que resolver los de la app
Hi, I'm very sorry our app didn't work for you and your store. With some stores' themes our app needs customizing to work properly. We had our team help and try to ensure it was working properly on your store but it seems like we weren't able to get it working to your satisfaction.
Please accept our sincere apologies.
Alex & the Easy Lockdown team
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Hola, lamento mucho que nuestra aplicación no haya funcionado para ti y tu tienda. Debido a los temas de algunas tiendas, es necesario personalizarla para que funcione correctamente. Nuestro equipo nos ayudó e intentó asegurarnos de que funcionara correctamente en tu tienda, pero parece que no logramos que funcionara a tu entera satisfacción.
Acepta nuestras más sinceras disculpas.
Alex y el equipo de Easy Lockdown
Do not use. It's a scam. Tried to uninstall. Broke my site and the code is still in the background. It's all the way through my site. Support giving the same instructions. The code tapped into collections, products, everything. It's overwritten everything.
Hi, I'm so sorry you had a bad experience here. Yes our app modifies your theme in order to lock the content you requested. This can be removed easily before uninstalling, or our team is happy to help and do it for you.
I've reached out to you several times, and you've been in touch with our support team. We'd love to help in any way we can.
Thanks, Alex & the Easy Lockdown team
Great Experience - can highly recommend.
This app allowed us to lock certain collections only for specific user groups. We are using it to make our internal tools and training material available to our teachers.
The support is super responsive and very helpful (we needed some help to adapt it to our theme)
Our business couldn't function without this app. Customer service is responsive within hours and had my issue solved in less than a day with the error being on my end. Thanks guys,
Thanks for the great review, I'm glad to hear its working well for you.
Alex & the Easy Lockdown Team
WORKS GREAT BUT BEWARE BEWARE BEWARE.
I used a paid version for more than a year and it works great - no complaints, BUT when I uninstalled it took my site down with no content displaying on any pages - it took Shopify THREE DAYS to find the problem and get my site displaying again.
Unlike most modern apps that do not rewrite your theme code, this app ADDS CUSTOM THEME CODE - uninstalling it from Shopify can take down your store.
I lost three days of sales at month-end - the period I do 80% of my sales, and had to spend 8 hours chatting with 3 different Shopify techs to get the site working again.
I have somewhat cooled off now so am not using swearwords that would more accurately describe my feelings about what this app did to my business.
Hi, I'm so sorry for this problem, I'm glad to hear you got it resolved, we'd be happy to help in any way we can and offer a refund to apologize, if you can contact us at https://help.easylockdownapp.com/ ?
We definitely never want anything like this to happen. Yes as you mentioned our app adds custom code to your theme to achieve the locks etc you've configured, so its important to disable the locks etc before uninstalling.
The app mentions this on first install, and we send out an email about this when you uninstall
Thanks, Alex & the Easy Lockdown team
EasyLockdown has proven to be an excellent app that meets most of our needs. The user interface is pretty intuitive, and you can chose which sections of the site you want to lock-down. What stands out the most is the exceptional customer support; they have been incredibly helpful in customizing the experience to fit our specific requirements.
We have used this app for a long time and it works. I also like you have the ability can lock the pricing down and not have to lock each product separately. We have a wholesale website that needed to be accessible to our customers and this works great.
I was provided short notice that I needed to hide pricing for non-logged in users and EasyLockdown was true to its name. I was easily able to hide pricing and display an alternative message linking to the login page. When I wanted to make adjustments to the way the message was displayed the EasyLockdown support helped to make it happen.