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L'équipe de EasyOrder a été d'une aide incroyable. Dès le début, la communication avec toute l'équipe a été fluide, efficace, et rapide. Ils ont su répondre à toutes nos questions et demandes avec professionnalisme, tout en offrant des solutions adaptées à nos besoins. Leur réactivité et leur expertise ont grandement facilité notre collaboration, et nous nous sommes sentis soutenus à chaque étape du processus. Je recommande vivement EasyOrder à toute entreprise cherchant un service fiable et à l'écoute.
Hi,
Thank you so much for the great feedback and recommendation!
Our main priority is building long-term and reliable relationships with each client, so you can always count on our support.
Should you need further assistance with EasyOrder or any of our apps, feel free to contact our 24/7 support team. We are always nearby to help.
Warm regards,
The NexusMedia team.
Be careful, this app leaves residual codes when you remove it from your store. spent hours trying to get my buttons back !
Hi there,
Thank you for your review and we're really sorry about all the troubles caused. You could disable the app in the Installation section before removal to make sure app will clean up all its code from your theme. We're now working on the new version of the app that won't change the theme at all, and it will be released shortly.
Our support team already reached you, we've sent the instructions what exactly you'll need to remove. If you need any help just drop us a line and our support team will take care of this.
Once again, we're really sorry about that issue and please free to contact our support team if you still need any help with our app code removal, you could reach us by email support@nexusmedia-ua.com.
Best,
EasyOrder team
L'application est super! Le service à la clientèle est excellent et super rapide!!! Je recommande pour vos formulaires personnalisé.
This app has proven to be an exceptional solution for our need to develop a more cost-effective checkout experience for our online wholesale shop. The support team has been remarkably helpful, assisting us with the setup process and promptly resolving any issues that arose. Their efficiency and dedication have made a significant difference in our experience.
Hi,
Thanks for your feedback and kind words! We appreciate it very much!
We are happy that our app suits your needs and helps you run your business smoothly.
If you need further assistance or have any questions - feel free to contact our 24/7 support team. We are always here to help!
Best regards,
The NexusMedia team.
This is a very well-designed app!
I lacked the knowledge to solve these issues on my own, but I received incredible support every step of the way.
Thanks to the help I received, everything was resolved smoothly.
I truly appreciate the assistance!
Hi there,
Thank you so much for the great feedback. It was a pleasure to assist you and help with all your questions.
Should you need further assistance with EasyOrder or any of our apps, feel free to contact our 24/7 support team. We are always nearby to help.
Best regards,
The NexusMedia team.
Works exactly as expected. Great support, very quick and responsive.
Hi,
Thank you for the awesome feedback!
Feel free to contact our 24/7 support team if you have questions or need assistance.
Best regards,
The NexusMedia team.
This does exactly what we need, and every time we have needed help the team behind it has helped us in a very timely manner.
Hi,
Thank you for the great review! We appreciate you choosing our product!
Should you need further help with EasyOrder or any of our apps - just contact our 24/7 support team. We are always here to assist.
Best regards,
The NexusMedia team.
You Guys are black mailers If we didn't use your app then we can't use our website. This is shit literly. I want my Button back but you guys didn't help me in this regard,
Hi,
We're really sorry to hear about your experience.
Firstly, we'd like to clarify that we never intend to hold any website hostage or force you to use our app. We understand the importance of a merchant's website and have always done our best to help the clients in the last ten years.
Regarding the button issue you mentioned - the "Order Now" button was added by the EasyOrder app, and after you uninstalled the app, this button disappeared accordingly.
Unfortunately, there is no "Buy now" in the theme you were using. You have only "Add to Cart," and this button works well after EasyOrder is uninstalled. We can't implement new features in your theme while deleting our app. However, technical glitches can sometimes occur, and we're committed to researching and resolving each case promptly.
Unfortunately, you didn't reply to the last email from our support team.
Please contact us at support@nexusmedia-ua.com, and we'll prioritize your request to ensure all issues are fixed.
Regards,
Nexusmedia team.
I needed to add email order form to certain products and I couldn't find right app. This was closest app I could find and still needed to modify some features. I reached out support and I got instant reply and rest was nothing but awesome! What an amazing support! Ilia was very helpful! Mission accomplished! Thank you again Ilia!
I am absolutely amazed by the quick response I've got in an urgent situation using this app :) We have a brand that requires a request from customers purchasing items from our online store and the app is very easy to use. This time I had to release the brand from the requirement - usually it's done in no time but I had a different issue that the team fixed with no problems :) I really do recommend this app to everyone :)
