SC Easy 404 AI Redirects
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I had been working on my google ads and realized I had many, many broken links so my customers were seeing things like page not found etc!! Really kills time on site and conversions. Someone mentioned the Easy Redirects app. I downloaded it but just had a hard time grasping the terminology and how to fix (redirect) my broken urls. Easy Redirects customer service rocks!! They stuck with me and my ongoing questions until the light bulb came on! I now have a much better understanding on how negatively broken urls can impact a store and thankfully NOW I'll be able to fix them before I lose too many potential customers!! Thank you Corin, and everyone at Easy Redirects!
Hi there
What a great review - thanks for taking the time to write it, and we're really pleased that the app has helped you get on top of your page errors - and that you've learnt some SEO skills along the way!
Best
Eastside Co
We just performed a migration from PrestaShop to Shopify and unfortunately didn't have access to the FTP of PrestaShop (webmaster closed down) which results in he fact we were not able to do a clean migration (= no dead links in Google). First, we installed a redirection to the main page in case of 404 to ensure we were not losing clients and thanks to the app, we just had to click on the daily alert to fix dead links one by one (we could have create automations too but we just prefer to do it manually). In one week we have fixed most of the common dead links (average 50 a day) and it is reassuring to see the number dropping in real time. We highly recommend this app as our Google traffic is still at the top and we are generating a higher turnover every day ! It is reassuring to have this app keeping an eye for you on your SEO.
Hi - thanks for taking the time to review the app and tell us of your experience with it. Really glad it's enabling you to manage your page errors and keep the traffic coming in!
Kind regards
Eastside Co
Great app. We were able to change all our url handles seamlessly! Highly recommended.
I've fix 150 not-found urls within a couple of minutes. So easy to use. Very handy app.
Your APP helped very much for our store and customer service is also excellent and efficient. We don't know why this APP can be free.
Recent updates have broken the ability to redirect a URL to a collection. I called Tech Support and the guy they connected me to was of no help like he didn't know the app.
We're truly sorry to hear about the issues you've been having after the recent updates, especially the difficulty with URL redirection to a collection. It disappoints us to know that our tech support hasn't been up to par in your experience. We understand how important it is to have reliable and responsive customer support, and we sincerely apologize.
Please allow us to rectify the situation. We'll ensure to use your input to improve our services especially in relation to this specific concern. Furthermore, we'd like to have another chance to assist you and get this problem resolved. We promise you that our team will be in touch shortly to sort out the hiccup.
Again, we truly value the feedback you have shared and it is essential in guiding our improvements. Expect better services from us moving forward.
Best,
The Shop Circle Team
Horrible app. The concept is good but the execution is horrible. I've been trying to do a CSV upload test with only 10 products, and got an error message like 8 times! What a waste of time this is.
Hi there
I'm sorry you've experienced some frustration with the app. Please respond to the email from our support team - they'll get it sorted for you.
If you could consider reviewing your review if our team are able to resolve this to your satisfaction, that would be great.
Best
Eastside Co
App isn't completing any redirects despite multiple tries. Contacted live chat without a reply. Sent an email. Will adjust review once I actually get a reply on how to fix this fundamental issue. Hopefully this triggers the support team to help. Thanks in advanced!
Hi there
I understand our support team are in touch with you now and will make sure the app is up and running for you today.
Thanks!
Eastside Co
Been using this app for over a year now and it works great!!!! I do not delete my products but rather make them non-visible in my store. Since they cannot be viewed in my store (https://www.discountdressshop.com), if someone clicks on the link to the non-visible product, they will get at 404 page. This app is great for bulk uploading non-viewable pages to be redirected to another active page on your website. Great for taking links in Google Search Console that were found to be in error and redirecting them to an active link. Highly recommend this app as it saves me a ton of time!!!
We're thrilled to hear that you've been finding Easy Redirects beneficial for over a year now! It’s great to know that the app's bulk upload feature and the ability to redirect non-viewable pages have been time savers for your website. We really appreciate the high recommendation, as our main goal is to make things easier for you while managing your store.
Remember that our support team is always here if you have any questions or need any help. Your feedback constantly helps us improve our service. Thanks again for using Easy Redirects and sharing your review!
Best regards,
The Shop Circle Team
We are moving our jewelry store to Shopify and because of extensive social media links we needed to redirect more than 100 products. The support team was responsive and helpful. Easy Redirects is a good solution and "easy" to use.
Hi there!
We're thrilled to hear that Easy Redirects has been a helpful solution for your jewelry store's move to Shopify. Our goal is to make processes as smooth and "easy" as possible, so it's great to know that we're hitting the mark!
Thank you for also acknowledging our support team. We always aim to provide prompt and efficient assistance, and your words affirm that.
At the same time, we've noticed the 4-star rating and we're curious to know if we could have done something more to provide you a complete 5-star experience. Our team is always willing to help, please feel free to share with us any areas you think we could improve on or if there were any challenges you faced.
Your feedback is very important in helping us continue to enhance our product and support. We look forward to better serving you!
Best,
The Shop Circle Team