SC Easy Redirects
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The app installing returned a 500 error I have the screen shot.
URL
https://easy-redirects.shopcircle.co/oauth/done?code=da11d0bbcce75896363651bd2ab0e668&hmac=6afbdb91e436680d88a70c783f5385d7af6a2d0f38b7298efbeaf0a8084c188a&host=YWRtaW4uc2hvcGlmeS5jb20vc3RvcmUvY2hldmFuZGVyd2hlaWw&shop=chevanderwheil.myshopify.com&state=w3pVai467S0Y0GLVhlcABYbh×tamp=1775735375
We sincerely apologize for the trouble you experienced while installing our app and the 500 error you encountered. We understand how frustrating this can be, and we appreciate you bringing it to our attention. If you haven’t already, please reach out to our support team with the screenshot you mentioned, and we assure you they will look into this issue promptly. Your feedback is important to us, and we want to make your experience better.
Thank you for your understanding.
The Shop Circle Team
Excellent app, easy to use, works great!
Thank you so much for your kind words! We're thrilled to hear that you find our app easy to use and that it's working well for you. Your feedback is important to us, and we appreciate you taking the time to share your positive experience. If you ever need assistance or have any questions, feel free to reach out.
Best,
The Shop Circle Team
We changed domains for one of our stores, and rebuilt the theme on another. The SC Easy Redirects app was an integral part of both projects. It's easy to set up, group, and manage hundreds of directs; and gets around Shopify's inability to natively redirect live URLs (very helpful for complex SEO). The support team are always online and willing to help. Highly recommended!
Thank you for your review! We're thrilled to hear that the SC Easy Redirects app played an integral role in your projects and made the redirect process seamless for you. It's great to know that you found it easy to set up and manage your redirects, especially for your SEO needs. We appreciate your mention of our support team - they're always here to assist! Your recommendation means a lot to us.
Thank you for choosing Shop Circle!
The Shop Circle Team
"Delete selected redirects" features are not working. When I reported this, they said their own team would handle the process. For the past 3 days, deletion only happens a little when I ask about the status. They are probably deleting them manually, but they do not admit this either. They say it can take some time. However, they have placed a select all and delete button there, but they do not talk at all about it not working. Most likely, when I write, someone starts deleting manually, but then they stop when things get busy. By writing this review , they have left me no choice but to point out this amateur approach.
We appreciate you sharing your experience with us. We’re genuinely sorry to hear that the "Delete selected redirects" feature has not been functioning as expected and that you’ve faced delays in the process. Your frustration is understandable, and we acknowledge the concerns you've raised regarding our team's response.
We want you to know that we’re actively working to improve our services and how we communicate with our users. Your feedback is important to us, and we would love to delve deeper into your concerns to ensure we address them effectively. Please connect with our support team, and we assure you they’ll be in touch soon.
Thank you for your patience during this time.
Sincerely,
The Shop Circle Team
app works perfect. Quick & helpful support if necessary!
We truly appreciate the 5-star review! Your feedback helps us a lot.
I was looking for an easy way to handle broken links after moving my website from squarespace to shopify and I found it! Super well done - and amazing customer service. I just had a call with Tarik, the product manager, and he explained everything in detail. Highly recommended!
Easy to use, really good customer support and the bulk upload helps alot sorting out 404 issues reported from google search console. Thanks alot.
great app & great service - Tarik was very helpful and solved my problem in an instant!
Super Support!
Hatten ein Problem - allerdings nur sehr kurz, da Anes uns super schnell geholfen und das Problem beseitigt hat.
Nur zu empfehlen!
Thank you Amrinder for your much appreciated help in such an important step of bringing our new site online. I´m sure we would have lost years of SEO work had we not invested in the free and paid scheme. It´s so easy once you get the hang of it.
Thanks for the review and we're delighted that the app is helping improve your SEO on your new store.
Kind regards
Eastside Co
