EasySearch YMM Year Make Model
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Great app, top notch customer service - they were available day and night to answer any questions I had. Highly recommend!
Hello!
Thank you very much for taking the time to leave such wonderful feedback 🤗
We are delighted to hear that you're happy with our app and our customer service. Providing fast, helpful support is always our top priority.
Please don't hesitate to reach out if any questions pop up 😉
Best regards,
Tetiana | NexusMedia Support team
A solid solution for the Auto parts/accessories industry with specific fitment needs. Great and professional support; kudos to Tetiana and Alyona
The support team, especially Kateryna Stepanova and Mykola Fedak, has been very responsive and helpful throughout the setup process. They clearly explained how EasySearch works, including the different ways to build and manage the search database, whether through CSV uploads, manual product tags, or integrations like Turn 14 Distribution. Their guidance was detailed and easy to understand, and they were proactive in following up to ensure everything was going smoothly. Great customer service and willingness to assist whenever needed.
Hi!
Thank you so much for your kind review! It truly means a lot to our whole team 😊
It’s great to hear that the setup process was clear and that our guidance was helpful along the way. We’re really happy we could support you with configuring EasySearch.
If you ever need anything in the future, we’re always here to help.
Best regards,
Kateryna | NexusMedia Support Team
just tried the free trial and I really like the customer support. They helped me configure and test and I'm totally satisfied with the results and will purchase
Hello,
Thank you so much for your wonderful review 🤗
We're so glad you enjoyed the free trial and that our support team was able to help you get everything configured just right.
Please let us know if there’s anything else we can help you with — we’re always happy to assist.
Best,
Tetiana | NexusMedia Support Team
app is very easy to use. Customer support are responsive and helpful!
Hi,
Thank you so much for the great feedback! Highly appreciate it!
Should you need additional help or have any questions, just contact our 24/7 support team. We'll do our best to assist you ASAP.
Best regards,
Mykola | NexusMedia Support Team
NexusMedia is extremely helpful to us and their reply time for support is great. Love working with them.
Hello!
We truly appreciate you taking the time to share your lovely review 😊
Hearing that you're pleased with our customer service means the world to our team. Keeping our support fast and helpful is what we strive for every day!
Thank you for being with us!
Tetiana | NexusMedia Support Team
Thanks a bunch to customer service for their support; I was finally able to get the uploaded database file to work.
Great app. Alyona was able to help me troubleshoot some settings to improve my customer experience.
Hi!
Thank you so much for your kind review! 😊
I’m happy I was able to assist with the setup and make sure everything works smoothly for you. Please feel free to reach out anytime if you need any help. Our support team is always here for you 24/7!
Best regards,
Alyona | NexusMedia Support Team
Alyona was great to deal with. My Easy Search database stopped working due to an issue caused when product tags were changed during SEO work. She quickly identified the problem and imported a new database, getting everything back up and running within about an hour. Really fast, effective support - excellent experience with Nexus.
Hi!
Thank you so much for your kind words!
It was a pleasure assisting you, and I’m really glad we were able to quickly identify the issue and get your database back up and running smoothly again.
We truly appreciate your trust in our app and support team. If you ever need anything else, we’ll always be happy to help!
Best regards,
Alyona | NexusMedia Support team
After trying several options, this app stands out as the best — hands down the easiest to set up from the start, and just as easy to modify when you're adding new products down the line.
What really sets them apart is their customer service. They offer personalized customization to make the search function seamlessly match your website's look and feel, and they genuinely take the time to get every detail exactly right.
I 100% recommend this app to anyone looking to add a Vehicle Search function to their Shopify store. A special shoutout to Karina and Alyona for going above and beyond to help us get the search function perfectly integrated with our header — truly exceptional support!
Hi there,
Thanks so much for such an amazing review!
This honestly made our whole team so happy, but especially Alyona and me 😊
It was a real pleasure working with you and helping bring the search form exactly the way you wanted it to look and function on your store. And thank you for trusting us with the header integration and all the little details along the way!
We’re always happy to help, and honestly, already looking forward to your next customization ideas 😉
Best,
Karina | NexusMedia Support team