Easyship ‑ All in One Shipping

I had an issue with checking out my labels. Requested a support agent , Gavish stepped in, found the issue and resolved it quickly! Very happy I can now get all my orders shipped out. Thank you Gavish!

It looks like it is a pretty good app, but having to pay the highest level subscription just to add our own carrier accounts, which in our case have significantly cheaper rates than easyship, and the fact that you get charged for every label on top of this made it cost prohibitive.

Daphne was extremely helpful and professional. She assisted us quickly, clearly explained the next steps, and helped move our request forward. We are very satisfied with the support we received.

Easy to set up and easy to create labels, sorts all the customs stuff and jsut gives you the labels to print.

Terrible customer service.
App does not work property. Shipping rules were created and many of them not working. We have been using different shipping websites and APps for 14 years now and are expects are ecommerce. This App has a technical issue so we reached out to customer service 3 days in a row. No answer. Just looping one person to another.
All of their messages are fully automated even when you think you are talking to a customer sevice. My chat window is full of repeated sentences such as "I am truly sorry for the ongoing delay assocaited with the shipping rules." Super disappointed!

I've only been using Easyship for 6 months, but I've been pleased. I am thrilled that I don't have to know about the different forms required if shipping to different countries!

Paid a year. It didn't work well so stopped using. Also thought I had canceled auto renew. But It charged the next full year. I contacted support immediately, but they refused to refund. Crooks.

Did not even get past the setup process. This company as of 4-9-2026 has terrible internal communication and setup flow. So if you are looking to get answers to your questions you will get them in a couple hours up to a day, or you will get 3 different emails and phone calls talking about getting on a setup call that you already had.

This level of disorganization is why our business simply had to go elsewhere because in the shipping world disorganiztion leads to bottlenecks and chaos.

Great app with exceptional customer support

Charged for 8 months on the wrong plan — and refused a refund

After my trial ended, Easyship placed me on a Premier subscription at £82.80/month without my knowledge. Their own email to me at the time stated my plan was Plus — not Premier. When I queried the charges, they acknowledged the email was an error on their part, but still refused to issue a refund, citing their T&Cs.

We send around 20 parcels a month. There is no world in which we would have knowingly signed up to Premier. The miscommunication from their own team is the reason I didn't question the charges sooner, and they've admitted as much — yet won't take responsibility for it.

I'm now pursuing a chargeback through my bank. I'd strongly advise anyone signing up to Easyship to check their billing carefully, as it appears plan upgrades can happen without clear consent.