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We love that we can offer a video as one of our product thumbnails and this app makes it really easy! It mysteriously stopped working for a bit but their customer service was on it when I let them know and fixed it right away.
Never use this app they charge automatically extra money from ur account I'm used to that app and they charge me the extra amount I already uninstalled but they charge me.
I also request Shopify for ask refund with them asap
Hi there!
We're really sorry for the confusion. Our app is using Shopify Payments and we technically can't charge you after the app removal. We've checked and found out that new billing cycle started just several days before you removed the app, so the payment for the next Billing cycle was already added to your Shopify invoice at the moment the app was actually uninstalled. As you've used the app just several days in that billing cycle, we're happy to issue the refund and our support team already did that and we sent you confirmation and more details to your email.
Best,
EasyVideo team
The app is fantastic! I needed a gallery embedded image for our products and the Nexus Media team worked with me over email to adjust exactly to my needs. They were fast and responsive. Will be using for all of our products!
Just what we needed for our website, once again I had no idea what I was doing when I got started with this and once again the developer showed me how easy it was to use. Thanks again to the NexusMedia team!
Denys offered incredible support and dedication to add a few features to the app upon request and the whole experience has just been amazing. Highly worth the investment, don't doubt!
The app was not functioning properly with my Brooklyn theme, but after contacting support they quickly configured it to work with my website. Really helpful and quick to respond!
downloaded the app and all the images on my website stopped showing up. After deleting the app, the issue was still not fixed. Support was good in getting it fixed promptly.
EXACTLY what I was looking for. Its very annoying having a theme that doesn't support video in your product images, but this fixes it in a very few simple steps. Thank you!
Great app, performs flawlessly! When I first installed it, it did not work on my theme. A quick email to the support team fixed the issue quickly. Highly recommended!
I've been using Easy Video for a couple of years.
It is highly valuable for my shop, as it allows me to better showcase the details of my works.
Also, the supporting team is incredible: an issue at my end occurred, and they stood days helping me fining a solution.
Love!
