DPL ‑ eBay Integration

Shreya S

So far so good I have been using this app for a few days and its a breeze. The customer help I have received from Kusum and Krishna has been second to none they are both very helpful so thank you both. Further to using this app almost a year later it is most convenient to use and Hem has very kindly assisted me in using the app so thank you.

The app generally works ok, but there are several ways you can trip up with things going out of sync, and if you have a lot of products it is not easy to determine if there are any listings with issues, until it is too late.
The support team however are great and have always been able to guide me to resolve issues.

I've edited my review to one star. Only after using the app for five months did we figure out our inventory updates we make on eBay do not sync to our Shopify store. Nowhere in the documentation for DPL's integrator can you find this, this was only discovered by contacting customer support at DPL. I'm FURIOUS this was not disclosed. There are two way apps with high ratings that are 1/3 the cost. I cannot stress this enough: IF YOU PRIMARILY DO UPDATES ON EBAY DO NOT DOWNLOAD THIS APP!!!!

Pretty good app considering the price, could do with a couple more features like converting variants to products in eBay. Support has been great when I've needed it.

Been using the app for a short time. It's working flawlessly at present syncing between Shopify and eBay. Hit a minor fault while listing, got Hem in support chat. Very quick to respond and the *ahem* user error was corrected in a couple of minutes. So far, well worth the subscription price.

Kusum was really helpful great service really helpful Thank you

This is the second DPL App I have downloaded, and once again it's excellent in it's simplicity to use.
You have complete control, and like other apps this one allows you to use the "continue to sell when out of stock" feature in Shopify, because it actually lists it as out of stock on Ebay, that keeps EBay happy.
The staff are also very helpful, can't fault them.

This is the app you have been looking for! We have been selling on eBay for 20+ years and using Shopify as our POS for over 5. We were reluctant to try and list everything both places because of the hours it would take to double list. LOOK NO FURTHER! This app will take your eBay listings and migrate them to shopify QUICKLY and with no problems! W can sync as often as we need and it's the best thing! We love this app and hope that more people will start using it!

Hem was a huge help in fixing an issue I had with Shopify. Thank goodness as shopify lost connection with a huge number of my images. Hem was able to grab those images from my eBay store and load them back into my shopify store. So I did lose a lot of archival images for products I had sold, I was panicked at the thought I might have to retake 1000's of images weeks before the holiday sales started! Thank Hem for everything!