CedCommerce eBay Integration

CedCommerce eBay Integration

Anmeldelser (922)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 93 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 4 % af bedømmelserne er på 1 stjerner
15. oktober 2022

Outstanding Customer Service! 24hr help for me in Australia and this app works really well. So happy with its results so far

The Renmy Store Homewares & Gifts
Australien
5 dage bruger appen
CedCommerce svarede 5. november 2022

Hello, The Renmy Store Homewares & Gifts,

Thanks very much for your fair review. We’re grateful for your honest feedback and we’re glad you feel we’re on the right track! Thanks so much for sharing your experience with us. The team is always going above and beyond.

Best Regards,
Team Cedcommerce.!

18. oktober 2022

I got the best assitance from the Ced eBay team when I was standing up eBay app. They were very patient and very professional. Great guys.
It was easy and seamless to switch from the free eBay app to Ced eBay app.

DigitalZulu
USA
Cirka 22 timer bruger appen
CedCommerce svarede 5. november 2022

Hello DigitalZulu,

Thank you so much for your thoughtful and detailed review. This is incredibly helpful. Thanks for your trust. We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

Best Regards,
Team Cedcommerce.!

20. oktober 2022

great support. app works well and any issues are rectified quickly. good communication from support.

Style & Swagger
Australien
21 dage bruger appen
CedCommerce svarede 1. december 2022

Hi Style & Swagger,

Thanks for sharing your review with our team! It was our pleasure to help answer your questions and make you feel comfortable. If is there anything else we can assist you with, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, we appreciate it!
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
You may reach us anytime at ebay_support@cedcommerce.com.

Best Regards,
Team Cedcommerce.!

27. oktober 2022

Early days but the app seems to be very comprehensive. The support is fantastic. I have already had a half hour video call and several immediate online chat assistance. Highly recommended.

Coins and Banknotes
Storbritannien
En dag bruger appen
CedCommerce svarede 5. november 2022

Thank you for sharing your kind words with us, Coins and Banknotes. At CedCommerce, we are passionate about providing our best services to all our clients. Our priority is customer service and we are ecstatic that we met that mark! Thanks for recommending us.

Best Regards,
Team Cedcommerce.!

28. oktober 2022

I just started using it but it seems to be working really well so far. Easy to upload items directly from Shopify!

Ali Madi Boutique
USA
Cirka 20 timer bruger appen
CedCommerce svarede 5. november 2022

Hello Ali Madi Boutique,

We are happy to hear you had a positive experience at CedCommerce, We value your input and encourage you to let us know more details about your experience with us. we appreciate your business and value your feedback.

Best Regards,
Team Cedcommerce.!

1. november 2022

The support is top notch. All my questions are answered almost immediately. It is unfortunate that my previous app will be discontinued but as of now I am happy with how this app is functioning so far.

The Hobby Hub
USA
4 måneder bruger appen
CedCommerce svarede 7. november 2022

Hello The Hobby Hub,

We are glad to know that you understand the app's functionality. and you liked our services as we always try to provide instant support to our clients. We’re glad we could be of service and appreciate the kind words. If there is anything else we can do for you, please let us know!

Best Regards,
Team Cedcommerce.!

2. november 2022

Excessive bugs in app led me to remove it after 3 weeks. First would not transfer all of my pictures from shopify to ebay. Then, some of the variants for items were transposed so the wrong variant name was applied to the wrong picture. This transposition wasn't even in the exact same listing, but a similiar, albeit different listing. Several orders were not transferred properly including products sold via Shopify POS were not properly pulled off ebay within a timely manner (12 hours is not timely) which caused the item to be sold again on ebay which then caused an out-of-stock demerit negatively impacting my ebay rating. Had another incident where an ebay customer bought an item, then minutes later in a second transaction bought a second item of the same thing, but the app only transferred one of the orders to shopify, presumably because the app flagged it as a double order when in fact it wasn't. When I asked why this problem occurred, they did not provide an answer, at all. At least 3 times when discussing these glitches (bugs), the response I received was 'server issues'. For comparison, I typically have about 500-600 listings from Shopify that are listed to ebay. The app developers are based in India which in and of itself is not a problem, but the customer service team that is available during US business hours are not app developers, so when a problem does arise it cannot be resolved until the app developers come to work during their daytime (our nighttime) which means any issues typically are not resolved for a minimum of 12 hours - which is not timely and I would not consider 24/7 service. The app itself is counter-intuitive and hard to learn, especially when some wording is definitely colloquial to India.

Maverick Disc Golf
USA
22 dage bruger appen
CedCommerce svarede 1. december 2022

Hello Maverick Disc Golf,

We apologize for the inconvenience and would request you to please provide us another chance to help you set up your business on eBay.

Allow me to apologize on behalf of the team. How can we make it right? we’re sorry to hear that we didn’t meet your expectations.
Please feel free to reach out via email or through our live chat feature on our website We’re committed to providing excellent customer service and are looking forward to hearing from you!
You may reach us anytime at ebay_support@cedcommerce.com.

Best Regards,
Team Cedcommerce.!

8. november 2022

I really enjoyed the way the EBAY interface to Shopify did the software installation and my Shopify products uploaded into EBAY. Plus the EBAY dashboard is very nice to view the business details . And EBAY Support Team was right there to provide assistance on installation. I highly recommend Integration for eBay

Watch Express
USA
3 måneder bruger appen
CedCommerce svarede 19. november 2022

Hello Watch Express,

Thank you so much for your thoughtful and detailed review. reach out to us whenever you need any assistance from our side.We assure you of our availability 24 * 7 in all possible ways through skype, calls, emails, Whatsapp, or whatever the sellers prefer.

Best Regards,
Team Cedcommerce.!

11. november 2022

I really liked the support team who patiently was with me for so many hours & helped me with my problem till it gets solved. Very Happy!

Just Wines
Storbritannien
8 dage bruger appen
CedCommerce svarede 19. november 2022

Hello Just Wines,

Thank you for sharing your kind words with us here. please get in touch with us! Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. It means a lot to us and our entire team.

Best Regards,
Team Cedcommerce.!

15. november 2022

I Have started using this app now that the eBay app is no longer to be supported. Found this app to be fairly priced and easy to use. Everything I have done so far on the app seems to work well. I will say the customer service is first class. With an easy open chat, someone usually replies right away and has resolved any issues I had very quickly and efficiently. Overall a good app and service.

Fish For Tackle
Storbritannien
22 dage bruger appen
CedCommerce svarede 1. december 2022

Hello Fish For Tackle,

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, thank you so much for the great review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

Best Regards,
Team Cedcommerce.!