CedCommerce eBay Integration
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Great and easy to use app. Satisfied with the efficiency of supports. Was a problem to understand with price syns. Resolved)
Hello Rome Tech,
It’s thrilling to know about your great experience with CedCommerce. We value your input and encourage you to let us know more details about your experience with us. we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Best Regards,
Team Cedcommerce.!
Using this application gives us great convenience. I easily transfer my listings from Shopify to eBay. I can reach the support team immediately. They solve my problems quickly
Hello omac-france,
we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know. If there is any other service we can provide for you or questions we can answer, please get in touch with us!
Best Regards,
Team Cedcommerce.!
best customer service i have dealt with in a while, answered all my questions almost instantly at any hour of the day. very happy with the help
Hello NextGenPartsPlace,
At CedCommerce, we are passionate about providing our best services to all our clients. This review made our day. We are so grateful for your kind words.
Best Regards,
Team Cedcommerce.!
I would recommend this app if you are looking to connect your eBay store with your Shopify store. It took a little time to get adjusted to the different layout and how it works as I was using the eBay app through Shopify that is being discontinued. The few times I have had to contact customer service that have been responsive immediately and have helped me through my issues.
Thanks for the awesome review, MSU Surplus Store. We are incredibly grateful that you took the time to leave us a 5-Star review. Our priority is customer service and we are ecstatic that we met that mark! and we’re thrilled to hear that we made a good impression on you. It’s thrilling to know about your great experience with CedCommerce. We value your input and would love to know more about your experience with us.
Best Regards,
Team Cedcommerce.!
Excellent support from the team, but lots of nuances to getting it right.
Start from scratch and delete all existing products from eBay first, and start fresh.
Be prepared that setting up the integration will take a few weeks.
Hello Oz Backcountry,
Thank you for your 4-star review! I'm glad to hear that you received excellent support from the team.
It's also good to set expectations that setting up the integration may take some time. It's better to be prepared and patient, rather than rush through the process and encounter issues later on. If you have any further questions or concerns, please don't hesitate to reach out to the team for assistance. Thank you for choosing our service.
Best Regards,
Team Cedcommerce.
This app does not work well for sellers looking to list a large variety of items. We are an antiques and home interiors store dealing in one of a kind, pre-owned items. Because of the required step to create templates, our work flow becomes unnecessarily labor intensive and complicated. We would be better suited with an app that allows each product to be edited per eBay's requirements / item specifics individually rather than in bulk.
Their team was prompt in replying with assistance and were eager to help us try to find work-arounds for our needs, but ultimately this app has some serious functionality blind spots.
UPDATE: I have changed my review from two stars to one star because after posting my initial review, they called my personal cell phone number asking me to remove my honest review of their app. This type of behavior is absolutely unprofessional and unethical.
Hello, Goodman's Interiors & Antiques,
We really apologize for the inconvenience that you faced while using our app.
The creation of templates is a one-time process for the uploading of products.
And as an integration software, we have restrictions regarding the handling of products from Shopify to eBay.We have to work according to the Shopify & eBay policies to get a product uploaded and also we are listed on a public platform so bulk actions are the need of the hour as per the research our team did,
You have a unique & one of the kind catalog so we are really sorry we couldn’t help you with that. Being a software as a service provider we can’t alter the whole structuring of the app, we have to look out on a global level for one a kind catalog.
And regarding the review removal, there might be some miscommunication as our executive called you to check out the app & try to upload a few products because a few other functionalities were left unexplored.
Thank you for the honest reply.
We highly appreciate it.
Best Regards,
Team Cedcommerce.
Very good support, they really get help if you have any questions. Quite easy to use if you know how eBay listing work.
Hello OCEANBUY.ca,
Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. It means a lot to us and our entire team!
Best Regards,
Team Cedcommerce.!
Great App! Fantastic customer care, i've a problem with a listing and they have resolved in few minutes! A+
Thanks for the awesome review, Plikc. We are incredibly grateful that you took the time to leave us a 5-Star review. Our priority is customer service and we are ecstatic that we met that mark! and we’re thrilled to hear that we made a good impression on you. It’s thrilling to know about your great experience with CedCommerce. We value your input and would love to know more about your experience with us.
Best Regards,
Team Cedcommerce.!
Was a good product, ever since an update, now the size and colour item specifics and other ebay attributes no longer sync, therefore you have to now manually add those in, which defeats the purpose of having and paying for this, also, you cannot even manually add these because you have to do it direct through ebay and because the listings are published through ced commerce, it wont allow you to. Still waiting to hear back from the team after contacting weeks ago about this issue, now on my 4th attempt to talk to them to get them to help. no luck as of yet
Hey, Bisy Clothing, thank you so much for taking the time to leave such a kind review! Thank you for your lovely feedback, Team is always going above and beyond. We’ll be sure to share your praises with them and also we always try to provide instant support to our clients through skype, calls, emails, Whatsapp, or whatever the sellers prefer., and we try to make them experts so that they can solve their concerns in the future without anyone's help. We are very much happy to hear such appreciation from you.
Best Regards,
Team Cedcommerce.!
I've revised my original review, since they do offer good customer service via livechat.
Whilst it is now working, it's fairly complicated to use, and I'm not entirely sure how reliable it will be, since it previously disconnected from eBay and ended my listings. However, for now it's working again, and so I feel it's only right to improve my original review up to 4 stars.
Hello SuperGuns UK,
I'm glad to hear that the customer service team was able to assist you via live chat and get everything working again. I understand that the platform can be complicated to use at times, and it's important to have reliable functionality to avoid issues like the disconnection from eBay that you experienced.
Best Regards,
Team Cedcommerce.
