CedCommerce eBay Integration
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Far from effortless. After about six months of attempts and multiple accounts, I still don't have a single product on eBay. I'm trying something else.
I have been CedCommerce Customer for many years and have used both ebay and Amazon integration apps on our previous opencart platform. After moving to shopify platform, the Cedcommerce support guys helped in installing and migrating our products from opencart to Shoopify. They also linked our existing products on ebay with the shopify ebay app. Abhijeet has been helpful in uploading products and explaining how to create profiles and templates and once I got my head round profiles and templates etc. I had no issue uploading products on ebay.
In my view you won't get better apps and customer service , i am so thankful to Abhijeet
Dear Customer,
Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
Reach out to us whenever you need any assistance from our side!
Best regards,
CedCommerce
Was using the Ebay app, however it was discontinued. switch to ced commerce 18 months ago. Overall small teething issues, but able to get resolved. All products are on ebay and happy overall.
Dear Customer,
Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
Reach out to us whenever you need any assistance from our side!
Best regards,
CedCommerce
If I could give this app a negative star, I would.
1. the customer support team dont know how assist you accordingly, they would sometimes leave you hanging for more than 45 minute not unless you send a follow-up message on the chat. and agent in the name Praveen Awasthi is the worst agent they have - not only he will ignore you but he will do a blind transfer to another agent without you knowing.
2. we booked 5 times via calendly to have their so called "experts" walk us through the app but no one showed up in all 5 bookings - even went in 15 minutes before scheduled anfd stayed inside the room for an 1 hour just to be ghosted
3. application interphase is not userfriendly and is case sensitive there is also a limitation to the listings name so you could not use the searchable world and is limited to using the genric term.
if you want a good integration application use Shopify Marketplace Connect especially if you are a codisto user.
Dear Customer,
We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
It is a great app to integrate the Shopify store with eBay marketplace across different countries US/CA/UK with help of custom functionality and features for each country based on the requirements. Moreover, the team members and customer support of Ced-Commerce are very prompt to respond over the calls and helps to resolves the issues in timely manner with proper guidance as well as explanations in very patience way. Thankyou!
Downgrading my original 2* to 1* due to problems with functionality, now uninstalled.
The functionality is OK but they are really let down by poor customer service, I have twice sent the same support request, both times I got an automated reply that there would be a response in 24 hours. However in both cases nothing received.
Dear Customer,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We're sorry to hear about your experience and want to assure you that your concerns are being taken seriously.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
I have a very large catalog (200 products and 4,000 skus). I finally got eBay linked to Shopify - CedCommerce are the ones that got it done. A bit of a learning curve to use the app but the support is first class. Thank you.
This app is awesome for selling stuff on eBay. The best part? You get live customer service round the clock, which is super helpful. It has tons of features to boost sales, but it might take a bit to figure out. Thankfully, the live support makes it a breeze.
Installed and was able to upload products from shopify store to ebay quickly and importantly, automatically - once I got my head round profiles and templates etc. I had one issue when a product upload came back with an error - the chat support from Vishal was excellent and he solved the issue and had the product on ebay within minutes.
Great platform for managing product inventory across several websites and Apps. User friendly with a great interface. The support team helped me navigate the App and solve technical issues I was struggling with. I recommend this service for anyone using multiple platforms for their inventory management. 5 Stars.