CedCommerce eBay Integration
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I'm not Happy with this product.
I originally had the eBay supported version of this app and it worked great.
When ebay stopped that App I started using this one.
When I first looked at it it appeared like everything had connected as was working well.
But then listing quantities wouldn't sync but some would.
Some eBay sales would come through and others wouldn't
The support team have been good but the App doesn't work as it should.
It tells you that everything is fine but then doesn't sync product details, sales, quantities etc.
I have found that to get it to work correctly. I need to delete an eBay listing completely and then upload it with the App.
Its a long winded exercise and sometimes I have had to do it a few times and get Tech Support involved.
But then occasionally sales don't Sync with shopify.
The developer still has a lot of work to do, but from what I can see this is the best option for eBay integrations which is disappointing.
If you want to use this App, don't do what I did and expect it to detect all your eBay listings and sync from them.
Be prepared to delete and relist all your items.
But also be diligent and check ebay sales as if there is a sync error there is no way of telling on Shopify or ebay. You need to keep checking the App.
I hope the App Developer will take these suggestions on board and make it more reliable.
CED is a far superior application to any of it's competitors. On other apps we had issues that were not resolved in 24hrs. CED's Support team resolved these within the first hour of raising them. The layout and functionality is super easy to use for anyone with basic Shopify experience. The sync and integration is seamless and effective backed up by an exceptional support team.
It has all the functions I needed to sync my shopify store to ebay with adjustments to suit ebay.
I could set a different price for ebay to allow for the larger fees also which was the main point of trying this product.
The support from the team is outstanding. I work all around the clock and they are always prompt to reply.
Unfortunately better pricing being offered by competitors, and CED is not a perfect app, so I've had to look at other apps based on price.
Good customer service for getting it set up, and little adjustments along the way, but not all the functionality I'd like at the price.
Tested how easy it would be to use the app to sync products to eBay. It works pretty seamlessly! Ran into a snag but the support is fast and was able to get my listing up on eBay quickly. Will most likely use for all products and go beyond the 50 free plan limit.
All customer service requests in chat are responded to within minutes and the issues are always resolved. The app works as expected and imports the orders without any issues. The customer service team is always professional, knowledgeable and courteous and a pleasure to work with. Highly recommend this app.
Excellent app!
I tried other apps that allow you to sync your Shopify inventory with eBay, and this is definitely the most easy to use and reliable. The pricing plans are good value too.
The support is EXCELLENT. I've had a few questions, and they have all been resolved quickly and successfully.
I now have over 100 products syncing successfully between eBay and Shopify, and plan to sync A LOT more! Orders get pulled through to Shopify easily also.
100% recommend!
I have been using this app for almost a year now, its been nothing but a pure joy. Their customer support is amazing, and the integration is smooth and easy. The order and inventory management is just magic.
At first, I tried to use the Shopify marketplace connector app. It was my worst mistake, when I initiated the integration, it messed up my whole store! they didn't have any support to help me solve this problem. Luckily, CedCommerce team stepped in and helped me with solving the issue. I am more than happy.
Will definitely recommend.
This app makes uploading products from Shopify to Ebay an automated experience rather than a painful manual exercise. I was able to upload several items on my own, and then I was pleasantly surprised to hear from Mohammad ShoaibKhan who offered to help me. Mohammad was able to resolve 3 issues I had caused by manually editing in Ebay, help me get orders flowing, and even answered my thoughts about enhancement requests and let me know they were already working on those. The customer service is mighty at this company!
Most of the time, this just runs in the background, and we never need to think about it, perfect. If ever I need assistance, there is always someone on the other end of the live chat, and they always resolve my issues quickly.
Hello Bluesky Cosmetics,
Thank you for your positive review! We're glad to hear that you find our app great and that our service has been the best for you. We strive to provide excellent communication and quick problem-solving to ensure that our customers have the best experience possible.
Best Regards,
Team Cedcommerce.