CedCommerce eBay Integration

Update - CedCommerce have informed me that eBay do not permit any Apps to manage the refunds, so this is an eBay issue. But I feel this could be made clearer somehow when generating the refund through Shopify so I have requested that something be done to improve this.

______________________________________

This app has worked really well for us, enabling us to easily add our products into eBay whilst keeping stock levels integrated with Shopify so it all runs seamlessly together. The only setback I've had is with the returns. I initiated a refund through Shopify for an eBay order but this isn't automatically generated so you have to manage this through eBay. That's the only downside so far.

It made it so much ieasier to post my products on ebay. I originally had my shop on Etsy, but moved my product on ebay at no time, and getting the same service. I also appreciate the customer support, which was able to help me out within minutes.

This is the best EBay integration app I have used. I am not very technically gifted therefore the instant help, available via the chat, is extremely valuable. I cannot recommend the integration highly enough and the customer service is second to none. Thank you

We have been using the CedCommerce app for our Shopify store, Queen of Fabric and the experience has been nothing short of fantastic! The app is incredibly user-friendly and has helped streamline our store operations, making inventory management and order syncing seamless across various platforms.

A special shout-out to Sahil from the CedCommerce team! His expert guidance and proactive approach have been a game-changer. Sahil’s knowledge, patience, and dedication to helping us optimise our store have been invaluable. He goes above and beyond to ensure all our needs are met and any challenges are swiftly resolved.

If you're looking for an app that will enhance your Shopify experience and a team that truly cares, CedCommerce is the way to go!

Jodie from Queen of Fabric Team

My experience with CedCommerce’s eBay app has been outstanding! Their team, particularly Rishu, was incredibly supportive and attentive to all the details. Rishu went above and beyond, working diligently to resolve any issues and make sure everything was set up perfectly. The app itself is a huge time-saver, simplifying the entire process with just a few clicks. It has made managing our eBay operations so much easier. I highly recommend this app and their amazing support team!

CedCommerce does not sync inventory properly in addition to other persistent issues that have resulted in a hit to seller performance.

The primary function of any sales channel manager is to sync inventory between platforms. Inventory discrepancies are a daily occurrence, leading to overselling on eBay.

After contacting support on several occasions with no success we are moving on. While support has quick response it does appear there is NO tech support only customer service.

This app is a real time-saver! I also use their Amazon app with Shopify, and both work seamlessly. I did encounter a minor issue with uploading some listings to eBay, but their live chat support was incredibly quick and resolved it right away. The customer service is top-notch, and the software itself is fantastic! Highly recommended.

This app is really good so far happy with the results, I am able to upload in bulk my listings and it saves me a lot of time. Rishu from customer chat has been very helpful as well. Thank you!

I had a problem uploading some items so clicked the chat function, a very knowledgeable person talked me through the process and solved all my problems. I was about to give up on the app but this has restored my faith and will continue to use a very helpful app. Thank you for taking the time to help me.

We've been using CedCommerce as our eBay integration solution for over a year now, and overall we are highly satisfied with the functionality, ease of use and performance of the app as well as the support provided by the CedCommerce team when needed.

After trialing a number of eBay connection apps, we settled on CedCommerce and are more than happy with the performance.

We are running the Silver Account which allows us to process up to 500 eBay orders per month. Orders are syndicated into Shopify allowing full order management in one system. Fulfillment is then synced back to eBay meaning a seamless order management process.

The app has enabled us to apply price multipliers to our products in order to cater for eBay fees and to provide free shipping to eBay customers without losing margin. Once we learned how to manage this, it has been easy to roll this out to our full product range with ease.

If you are looking to add eBay as a new sales channel for your Shopify store, I would not hesitate to recommend CedCommerce as your solution to do so.