CedCommerce eBay Integration
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리뷰 (922)
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I got the best assitance from the Ced eBay team when I was standing up eBay app. They were very patient and very professional. Great guys.
It was easy and seamless to switch from the free eBay app to Ced eBay app.
Hello DigitalZulu,
Thank you so much for your thoughtful and detailed review. This is incredibly helpful. Thanks for your trust. We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Best Regards,
Team Cedcommerce.!
great support. app works well and any issues are rectified quickly. good communication from support.
Hi Style & Swagger,
Thanks for sharing your review with our team! It was our pleasure to help answer your questions and make you feel comfortable. If is there anything else we can assist you with, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, we appreciate it!
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
You may reach us anytime at ebay_support@cedcommerce.com.
Best Regards,
Team Cedcommerce.!
Early days but the app seems to be very comprehensive. The support is fantastic. I have already had a half hour video call and several immediate online chat assistance. Highly recommended.
Thank you for sharing your kind words with us, Coins and Banknotes. At CedCommerce, we are passionate about providing our best services to all our clients. Our priority is customer service and we are ecstatic that we met that mark! Thanks for recommending us.
Best Regards,
Team Cedcommerce.!
I just started using it but it seems to be working really well so far. Easy to upload items directly from Shopify!
Hello Ali Madi Boutique,
We are happy to hear you had a positive experience at CedCommerce, We value your input and encourage you to let us know more details about your experience with us. we appreciate your business and value your feedback.
Best Regards,
Team Cedcommerce.!
The support is top notch. All my questions are answered almost immediately. It is unfortunate that my previous app will be discontinued but as of now I am happy with how this app is functioning so far.
Hello The Hobby Hub,
We are glad to know that you understand the app's functionality. and you liked our services as we always try to provide instant support to our clients. We’re glad we could be of service and appreciate the kind words. If there is anything else we can do for you, please let us know!
Best Regards,
Team Cedcommerce.!
Excessive bugs in app led me to remove it after 3 weeks. First would not transfer all of my pictures from shopify to ebay. Then, some of the variants for items were transposed so the wrong variant name was applied to the wrong picture. This transposition wasn't even in the exact same listing, but a similiar, albeit different listing. Several orders were not transferred properly including products sold via Shopify POS were not properly pulled off ebay within a timely manner (12 hours is not timely) which caused the item to be sold again on ebay which then caused an out-of-stock demerit negatively impacting my ebay rating. Had another incident where an ebay customer bought an item, then minutes later in a second transaction bought a second item of the same thing, but the app only transferred one of the orders to shopify, presumably because the app flagged it as a double order when in fact it wasn't. When I asked why this problem occurred, they did not provide an answer, at all. At least 3 times when discussing these glitches (bugs), the response I received was 'server issues'. For comparison, I typically have about 500-600 listings from Shopify that are listed to ebay. The app developers are based in India which in and of itself is not a problem, but the customer service team that is available during US business hours are not app developers, so when a problem does arise it cannot be resolved until the app developers come to work during their daytime (our nighttime) which means any issues typically are not resolved for a minimum of 12 hours - which is not timely and I would not consider 24/7 service. The app itself is counter-intuitive and hard to learn, especially when some wording is definitely colloquial to India.
Hello Maverick Disc Golf,
We apologize for the inconvenience and would request you to please provide us another chance to help you set up your business on eBay.
Allow me to apologize on behalf of the team. How can we make it right? we’re sorry to hear that we didn’t meet your expectations.
Please feel free to reach out via email or through our live chat feature on our website We’re committed to providing excellent customer service and are looking forward to hearing from you!
You may reach us anytime at ebay_support@cedcommerce.com.
Best Regards,
Team Cedcommerce.!
I really enjoyed the way the EBAY interface to Shopify did the software installation and my Shopify products uploaded into EBAY. Plus the EBAY dashboard is very nice to view the business details . And EBAY Support Team was right there to provide assistance on installation. I highly recommend Integration for eBay
Hello Watch Express,
Thank you so much for your thoughtful and detailed review. reach out to us whenever you need any assistance from our side.We assure you of our availability 24 * 7 in all possible ways through skype, calls, emails, Whatsapp, or whatever the sellers prefer.
Best Regards,
Team Cedcommerce.!
I really liked the support team who patiently was with me for so many hours & helped me with my problem till it gets solved. Very Happy!
Hello Just Wines,
Thank you for sharing your kind words with us here. please get in touch with us! Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. It means a lot to us and our entire team.
Best Regards,
Team Cedcommerce.!
I Have started using this app now that the eBay app is no longer to be supported. Found this app to be fairly priced and easy to use. Everything I have done so far on the app seems to work well. I will say the customer service is first class. With an easy open chat, someone usually replies right away and has resolved any issues I had very quickly and efficiently. Overall a good app and service.
Hello Fish For Tackle,
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, thank you so much for the great review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Best Regards,
Team Cedcommerce.!
App is terrible, does not import, upload or push orders. We have spent two weeks with support, they do not respond to question instead make excuses that their servers are backlogged today, etc. not realising we have had the same issue every day for two weeks. They uploaded an entire catalogue, including items with zero inventory which sold on eBay. Now our seller score has been compromised because we do not have stock of these items. We have very large catalogue with thousands of products and this app simply does not work. Support is zero star, they do not communicate or respond to any issue.
Hello MODE Auto Concepts,
We apologize for the inconvenience held to you while using the app. It seems there might be some confusion because the app has the basic functionality to import products from Shopify to the app and then help you in listing them to the eBay marketplace. Once you have any sale on ebay then that order will be synced to your Shopify store and reduced inventory will be sent back to ebay.
Also, we accept there might be some delays in the inventory sync at that time, due to server issues, but they are now all resolved, and we have even launched our new updated version of the app using which you can manage multiple eBay accounts from a single Shopify store. We would like you to please give us one more chance to serve you.
If you get back to us, we will surely help you in the best way as we do with our all sellers.
Will look forward to serving you again !!
Team CedCommerce
