Webgility x QuickBooks Desktop

We have used Webgility for many years with Quickbooks Desktop Enterprise and BigCommerce. We have recently switched to Shopify. Webgility migrated our account and customizations and did a great job. We are particularly impressed with the additional reconciliation features that Webgility has implemented leveraging Shopify's payout capabilities. This will enable us to realize over $30k of savings per year. As a company that uses QBD in a way that pushes it to and beyond normal expected usage, I can say that of the QBD-connected applications, Webgility is the most resilient automatically working around the many issues that other integrated applications often fail to recover gracefully. The Webgility staff are always helpful and knowledgeable. Almost 100% of the time, a call to support results in an answer immediately.

Overall, Webgility is doing what we need it to do.

We've been using Webgility to sync our Amazon and Shopify sales with QuickBooks, and it's held up well for our needs. The one wrinkle in our setup is that our QuickBooks instance is hosted on a remote server, so we're not able to give the scheduler round-the-clock access. That means syncing is more of a manual, on-demand process for us rather than fully automated — but it's a limitation on our end, not really a shortfall of the software, and it's been manageable day to day.

Every time I've run into an issue, Webgility support has been professional, responsive, and genuinely helpful in getting it resolved.

We had a very detailed and particular set of scenarios we needed to be able to make work with Webgility between our Shopify, Point of Sale, and Amazon sales channels. The team at Webgility were super helpful and patient, and were able to get us set up and working without much difficulty. Being able to integrate with the hosted version of desktop Quickbooks was a big deal, and so far we're very happy with the service and the app!

We’ve really enjoyed working with Faizan on our Webgility implementation. Our setup wasn’t simple—we have four entities and needed several customizations to make everything work the way our business operates. Faizan took the time to understand what we needed and made sure each customization was completed correctly.

Any issues that came up along the way were addressed and resolved, and we were kept updated with timelines and progress throughout the entire project. The communication was great, and we always knew what to expect.

It’s clear that Faizan genuinely cares about getting things right and making sure the customer is successful. I wouldn’t hesitate to recommend Faizan to anyone looking for help with Webgility, especially if they have a more complex setup or need custom solutions.

Webgility is a pleasure to use. Highly recommend.

Webgility's customer service is top tier. They are willing to spend as much time as you need to get it set up the way you want. Shanu has spent countless hours helping set this up for us. Faizan is awesome at onboarding and spends the time making sure we understand what we're doing. We haven't had a bad experience with any of their people. Our experience with Webgility and their services has really been above and beyond and their customer service is what truly sets them apart. I will continue to recommend this company.

Faizan is an architect. He has connected our 5 different Shopify business to the corresponding QuickBooks Company file at RightWorks.

The program saves us a ton of time invoicing. Arun was very helpful in getting us set up and running. Very knowledgable and patient. Answered all of our questions.

Faizan has been helping us install Webgility to automate the sales process through multiple ecommerce platforms. He has been great so far in this ongoing process! Thanks for your continued patience and support.

Arun was very helpful with the setup of Webgility but as well with the synching of QuickBooks.

Faizan has been fantastic to work with during the implementation period with Webgility. His knowledge of the Webgility product and the ability to tailor the settings to our needs should greatly increase our productivity.