eConfirm ‑ Order qualification

Voice-AI order qualification with telephony to improve merchant response and conversion

This app helps merchants qualify orders using AI voice agents and built-in telephony. It automatically calls customers to confirm intent, validate order details, and handle common questions before fulfillment. By filtering unqualified or fraudulent orders early, merchants reduce cancellations and manual follow-ups. The app integrates with Shopify workflows to ensure only confirmed orders move forward, saving time and improving operational efficiency.

• AI agents automatically call customers to confirm orders before fulfillment
• Order intent and detail verification to reduce cancellations and invalid orders
• Built-in telephony with call handling, retries, and voicemail detection
• Shopify order status updates based on call outcomes and confirmations
• Call logs and order qualification results visible directly in the platform admin