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We use this to fine tune the way we collect payment from customers (deposit now, final payment later). Much easier than Shopify's base model editing and many functions to individualize order entry fields and discounts. When issues arise, customer service is always very prompt in resolution.
Thank you so much for taking the time to give us this amazing review! We do our best to give you quality service. Please feel free to reach out to us anytime. :)
This app will save us hours of work every month on our BtoB store.
We can now add some products customers request after placing their order or modify shipping cost.
Every changes show up in our invoice template (made with Order Printer), so we don't need anymore to create an invoice manually.
Edit Order has been extremely helpful in our Shopify store. We are constantly needing to modify customer orders and this is the best way to do it. We are also excited about the coming functionality of the app sending an invoice when the order is changed and an amount is due. Thanks Cleverific!!
I was skeptical at first. I used to manually cancel/replace orders for customers, but since installing this app, I've been saving so much time and I'm now actively offering to edit an order, if that's a better option for a customer. Support is also great, although I rarely need it.
Thanks Cleverific!
We use this app on a daily basis. It is wonderful for editing and creating custom tickets. Since it simply adds a letter to the existing tickets and deletes the old ticket- the management of open orders is very clean and easy to keep up with.
Defiantly worth the price. We could not manage without it!
Thank you so much for you review! With your great suggestions, we're excited that we can add improvements that make Edit Order work even better for you.
I am loving this! For me, I love that it will keep the order clean. If you add-on to an order, you no longer have to "remember" to add it later or make notes. This replaces the previous order with the new one. You collect money owed from the payment processing system you use, PP, invoice, ect. Love love love.
Solves a huge problem that Shopify presents to most e-commerce businesses. This app has an amazing menu of functionality, is easy to use and install, has great customer support, and integrates well into the backend of the store. The team that built it also sounds like a cool group of people. Highly recommended!
I use Cleverific frequently to create draft orders through Shopify through the back end for customers. Their application makes processing manual orders saves time and is easy to use. Their tech support has been incredibly helpful and wonderful to work with. Highly recommend this application to anyone in need!
Thank you for your kind words! We're happy to hear that the features of Edit Order has been helpful for your business. We're always here if you need our help. :)
I'm not sure why some of the commenters below are so negative. So far the app has been really excellent and fills a really critical role - both editing old orders and adding new orders.
Highly recommended.
Update: They don't respond to emails, and editing an order breaks the fulfillment settings on the product.
This app enables me and my CS team to help customers as much as possible without causing inconvenience to them. My new favorite feature is invoicing customers for adding an item to their order, after they have made their purchase. Edit Order has definitely impressed us and our customers. Great tool, highly recommend!