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Very useful app, and when I encountered an issue, the technician help me solve as soon as possible!
Every apparel store NEEDS this app! Edit Order is used dozens of time a day to change sizes & styles...
Thank you so much for your review! We're really happy to hear that Edit Order is helping your business by allowing you to make changes to your orders. Please let us know if we can offer help with anything at all!
Great app with better functionality than shopify's native "edit ordering" capabilities. Would recommend
Thank you for taking the time to give us a 5-star review! We're really happy to hear you appreciate the functionality Edit Order offers. Please feel free to reach out to us if you need anything! :)
Edit Order is one of few apps that responds to questions promptly, and try to offer solution to issues.
So far so good! The customer service team was amazing and knowledgeable when I reached out with an issue.
Great app. Does everything I need it do, would recommend. Customer service is very helpful and prompt as well.
Thanks so much for your review! Happy we were able to help you to get the reports you needed to close out your year. Please let us know if you have any more questions or if we can offer any more help!
Great app! Very professional customer support. I Will recommend it to everybody who needs to adjust orders daily
We've been using it every day for over a year now - great app, great support. Looking forward to Payment Requests!
Have tried Edit Order out, and we are eagerly awaiting the rollout of Customer Portal. Hope to be kept in the loop.
Thank you for your honest feedback. We’re sorry our messaging around Customer Portal wasn’t clearer and that we didn’t have an opportunity to help you before this review.
Customer Portal has been in private beta and is currently rolling out to merchants. We’re staging the release into small groups to ensure quality and support.
We are more than happy to refund you for your subscription charge and would love to offer you a new free trial, please email us at support@editorder.net.
Fantastic app that lets you do so much more. Great support from Laura - we had an issue that was resolved within 24hours.