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Their support team is amazing!!
I ran into a few issues with products not showing up and settings not registering correctly. I contacted customer support and had the pleasure of working with Mike. He was fast to respond and immediately set out to resolve my issues. He was great at keeping me in the loop about what was going on and was able to correct everything super fast! He gave me exceptional customer service!
UPDATE - I am in the process of refreshing my website. I am so happy to see the updates that that been implemented to the App. I had a few tweaks that were needed and the team was very quick to address them. Again - really recommend the app. Wonderfully easy to use. I used it to pull in my Etsy reviews onto my Shopify website. I had a few questions and the team was quick to respond and extremely helpful. I highly recommend the app.
Thank you, it is our pleasure to help you and it is great to have you with us.
This company stands behind it's product. In general it works well for what is needed. The customer service rep helped me with getting my product review layout colors right and they configured it all for me. The only thing I can see for improvement is the implementation of Etsy reviews as it takes some time since you can only load 4 at a time. But if you have patience, you'll get your reviews up and then it will help to generate sales. Overall pleased with the experience so far!
Claims to import reviews from Overstock but does not. Does not work properly most of the time when importing from other "supported" sites. Says it imported reviews but they do not show up on site. When you contact them for support they tell you it works on their side and they can't do anything to help.
Sorry for your bad experience, our last email to you was on April 3 with a suggested step by step what to do, we never got any response to this email, so we assumed that everything is ok, we will be happy to help you with it, and if it can't be resolved on your side, we will go ahead and refund you.
Amazing customer support and dev team! I downloaded this app to import reviews from Etsy to Shopify. It is very easy to import reviews, and I am able to select which reviews to import and not import. Reviews show up nicely on my product pages. I had a question so I emailed support, and they got back to me within 5 minutes. The dev team was quick to help me when I needed some custom features for my Shopify store and when I had an issue with importing. Truly a life-saving app from a great company!
Very quick reaction to my question. Part of the problem was resolved very quickly. The rest remains with the team. Thank you!
Great app and really easy to use! Had a couple of questions and they were extremely responsive and helpful. Thanks!
this app raised my sales a lot, team always help with all questions, thank you so much, keep up developing your app
Thanks for the review, we are always here to support you.
This app does its job and the customer service was fast and professional. Great job guys I would recommend.
Works well to import reviews from Etsy, customer service was fast to help and fix a minor issue. i recommend this app.