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Great support and help to change layout and design of the integration. Looks great and works really good.
Hello bergfritz.ch,
Thank you so much for your kind words! 😊
We’re happy to hear that our Support Team could help you customize the layout and design of the integration to match your needs.
It’s great to know that everything is looking good and working well. We truly appreciate your feedback and are always here if you need any further assistance! 🙌
Best regards,
Elfsight
Simple to use. Great support. I totally recommend this app :D
Hi Compusistemas ®,
Thank you so much for your amazing review! 🌟
We're thrilled to hear that you find our Google Reviews app simple to use and that our Support Team was able to help. Your recommendation means a lot to us!
We're excited to keep supporting your success and are always here if you need anything.
Best regards,
Elfsight
This Google Reviews App was the only one which met my requirements, and I really have to say I'm very happy with it. I wanted to add a close button to the widget and needed help with that from the support. I really have to say, I've never experienced such good support, they helped me add the button and even fixed a problem for me, where the button would not show. I really recommend this app and I will also use other elfsight apps in the future.
Hello there,
Thank you for using Elfsight Google Reviews!
We're so happy to hear our app was exactly what you needed and that our Support Team was helpful in your widget's customization!
If you ever need our assistance with this or any other of our apps, we're always glad to see you at https://help.elfsight.com/?contact=1 :)
Best regards,
Elfsight
Die APP funktioniert sehr gut, mir fehlten ein paar Einstellmöglichkeiten. z.B. ausblenden bei Mobilgeräten, verschieben des Widget. Der Support hat mir innerhalb weniger Tage geholfen, Tipps gegeben und nachdem ich es selber nicht hinbekommen habe sogar Hand angelegt und freundlich geholfen!
DANKE an Elfsight!
Hi,
Vielen Dank für Ihr Feedback zu unseren Google Reviews!
Wir freuen uns, dass Ihnen unsere App gefällt und Sie unseren Kundenservice genießen! Bitte sehen Sie sich andere Elfsight-Anwendungen an – wir sind sicher, dass Sie etwas Interessantes finden werden!
Bei weiteren Fragen können Sie uns jederzeit unter https://help.elfsight.com/?contact=1 eine Nachricht senden :)
Mit freundlichen Grüßen,
Elfsight
Great app, probably the slickest looking floating badge for reviews on the Shopify app store, customer support very promptly helped me fix an issue with my badge and reduced the size on mobile so it's perfect now and doesn't create clutter. Social proof via google reviews is very important for our store because knowing we also have a physical store with good reviews helps create trust.
Hi Valigeria,
Thank you so much for taking the time to leave an amazing review!
We are thrilled to hear that you are happy with the support you received. We try our best to provide our users with the best service, and it always makes our day when you appreciate it :)
Thank you for your kind words and for supporting our product!
If you're ever feeling stuck, you can always contact us at https://help.elfsight.com/?contact=1
Best regards,
Elfsight
This app has zero customer support. I've emailed them maybe 5-6 times and have received no reply (I checked my junk folder).
Idk how they have 4.9 stars but my experience is 1 star considering I paid $60, it won't work, and there is no support.
Edit: They have figured out their email issue, contacted me, and got the app set up and running with proper sizing on mobile and desktop. Thank you, review modified from 1 to 4 stars.
Hello there,
Thank you for taking the time to share your feedback!
We are terribly sorry to hear about your negative experience with our service. Providing a great user experience is our top priority, and we're sorry for not meeting your expectations this time.
Our support team has reached out to you, but unfortunately, it seems that our emails don't come through.
One of our agents have messaged you through the chat on your website as well. Please check your inbox to see if you received their message. Rest assured that our support team will do their best to rectify this upsetting situation.
Best regards,
Elfsight
neda se propojit hrozne
Vážený Hanteln und Hantelscheiben,
Omlouváme se, že aplikace nefunguje tak, jak potřebujete. Pokud máte problém s připojením nebo instalací widgetu, napište nám prosím na podporu a rádi vám pomůžeme - https://help.elfsight.com/?contact=1
S pozdravem,
Elfsight
I had a tech support problem and I got the best tech support I ever got in my life on anything ever. This product is wonderful and it's supported by good people who go the extra mile
Dear Vasonoxol,
Thank you so much for your amazing 5-star review!
We at Elfsight are thrilled to know that you had such a positive experience with our Google Reviews app and, especially, with our tech support team.
We truly appreciate your kind words and are committed to continuing to provide high-quality solutions!
Best regards,
Elfsight
Very helpful with problems, they solve them immediately to perfection.
Dear Houtenroomdivider,
Thank you so much for your kind words and the 5-star rating! We’re thrilled to hear that our team was able to assist you promptly and effectively.
Our priority is to provide top-notch support and ensure your experience with Elfsight is nothing short of perfect.
Best regards,
Elfsight
Since implementing the app we've improved our conversion rate. The support has also been great!
Dear The Montessori Room,
Thank you so much for your wonderful review ✨
We're thrilled to hear that our app has helped improve your conversion rate and that you've had a positive experience with our support team.
Your success is what drives us, and we’re always here to assist you. If you have any further feedback or need assistance, please don’t hesitate to reach out at https://help.elfsight.com/?contact=1.
Best regards,
Elfsight
