Emersoft Books

Our shop was a 'maybe some day' kind of idea. Emersoft's technical expertise, service, and product development allowed us to go from maybe, to possibly, to probably, to reality. In the year I have worked with them, they have time and again demonstrated that they are both committed to customers and pushing forward to expand what's possible for online booksellers. Their app handles integration with Ingram incredibly well. In any case when I have had a rare problem with an order, they have helped diagnose, address, and solve the issue and, maybe most importantly, apply what they learned to new features. I look forward to keeping this partnership going and I recommend Emersoft for anyone who wants to sell books with Shopify.

We’ve had such a great experience working with Emersoft! Their software has solved so many issues we’d been struggling with for a long time and has been a huge help for our bookstore. The team has been wonderful to work with, and we especially appreciate how receptive they are to feedback. They really listen to their users and are constantly making improvements based on what we need. It’s clear they care about the businesses using their software. We’re so glad we found them and would highly recommend Emersoft!

Having Emersoft as our technical support team gives us immense confidence in operating and developing our store. They are professional, engaging, consistent, fast, and solution oriented. Furthermore, their industry experience truly sets them apart, as we know they fully understand our specific needs. The Emersoft Shopify app is very user-friendly, making it simple to import books and manage orders.

Emersoft has made running a bookstore online much easier. I love that they are really learning the industry, the publishers, and the indie bookstores themselves. They have made massive improvements to the app in the short time I've been with them which shows they are actively listening and participating in the unique needs of bookstores.

Wow! This app has taken our small indie bookstore to a new level. The ability to add new titles on the fly is incredible. The support team is very patient and helpful.

We’ve had a very positive experience with the Emersoft Shopify app. It does an excellent job importing books and managing orders, and the process has been reliable and straightforward. We have not experienced any crashes or significant issues.

The support team is also consistently responsive and helpful whenever we have a question or need assistance.

Overall, Emersoft has been a reliable part of our Shopify operation, and we’re very happy with it.

The team at Emersoft has been great to work with. As a Baby Boomer not as adept with technology, I was initially not certain at all of my tech abilities. But I quickly found the support team to be very professional, knowledgeable, responsive and encouraging. They provide support in written form as well as video, which has made the learning process very doable! I've achieved my goals and had fun doing it! The app is insightfully designed with an impressive understanding of the books business. Additionally, the new AI feature in the Shopify platform was a delight to work with. It has been a very positive experience working with the great folks at Emersoft.

We found Emersoft when researching how to connect our existing Shopify store catalog to Ingram's customer direct fulfillment and product database.

It has worked out of the box connecting our 3 physical store locations running Shopify POS with the inventory Ingram offers. Implementation didn't really require much in the form of staff training or process changes, our team can just click request fulfillment instead of printing the shipping labels.

I love that Emersoft is focused on independent booksellers and listens to feature requests from our community. Allowing us to save time and leverage technology at a collective scale. This creates time for us to focus on our customers and the in store experience.

The Emersoft Team is great! We would have been spending way too many hours manually putting book titles into the POS & Online store without them. They are constantly working to improve the app and are quick to reply to questions or suggestions. Thanks Pawel & Team!

Emersoft entered my bookstore picture at the perfect time. I was already racking my brain to solve some problems that THEY had already figured out how to solve and so I was very excited to connect with them at this critical time in my business journey. After their free webinar and follow-up zoom call (which I booked right away!) I realized their app was going to be the perfect solution for my shop to grow. I've been at this for 5 years with Shopify, and I've done all I can do on my own, and hit a point where I knew I needed third party expert help, but I didn't know who to trust and didn't want to waste money guessing. This team has proven they are worth their word and every penny so far. Excellent service from the beginning - responsive to my questions, emails, available, function as a team, feel very supportive and confident in their expertise. I'm excited about their product, how I am already benefitting from it, and how it is going to keep building only to feed into building my own bookstore up to it's fullest potential! Highly Recommend!