主要圖片圖庫
運用 AI 技術的客情維繫軟體,能將顧客關係轉化為零售品牌的營收
自動將顧客訊號轉化為營收。 Endear 獲得超過 2,000 家商店的信任,並創造了超過 10 億美元的歸因銷售額。它是專為全通路品牌打造的 CRM 系統,其設計理念完全貼合門市團隊的工作模式與顧客的購物習慣。 我們最新的 AI 功能 Opportunity Engine 能將顧客資料轉化為每位門市人員專屬的優先拓展客源佇列。無須猜測,也無須手動建立清單。只要在對的時機,向對的顧客傳遞對的訊息。
- AI Opportunity Engine:由 AI 建議團隊應主動聯絡的對象及原因。
- 整合式顧客個人檔案:單一檢視畫面整合訂單、顧客忠誠度及客服資料。
- 全通路訊息傳送:透過電子郵件、簡訊和 WhatsApp 拓展客源,並追蹤每一則訊息
- 動態分眾:依據行為、地點、消費金額或自訂屬性區分客群
- 原生支援預約服務並管理 VIP 體驗
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英文、 西班牙文,以及 法文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- 結帳頁面
- Shopify POS
- Shopify Flow
- & more
- Attentive
- Gladly
- Gorgias
- Klaviyo
- Ometria
評論 (20)
Endear has been an essential part of our tech stack for almost five years, consistently delivering value across both our Ecommerce and Retail businesses. The platform is intuitive and easy for our teams to use, while also driving meaningful results with customers, particularly when it comes to increasing AOV and LTV.
The experience of working with the Endear team has also been excellent. They’re responsive, collaborative, and continually improving the product with new updates and features. We’ve had a great experience with the platform and would definitely recommend it.
Endear has been transformative for our business! The ability to not only see our clients, but communicate with them at a higher level has been a game changer. The visibly has given us the tools to coach our teams on how to truly "Endear" themselves to our clients. A must for any new business
One of the most impactful tools in our tech stack! We've been with Endear for nearly five years now and continue to see incremental value for both our Ecomm and Retail business. From a staff perspective it's easy to use and from a customer perspective, we've seen a significant impact on AOV and LTV. Working with the Endear team is seamless as well and they are constantly making updates to improve the platform. Highly recommend!
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