InfoShore eBay Integration
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Proceed with caution before using this app! We used this for several years to manage stock syncing between eBay and Shopify. It worked OK most of the time - there were occasional glitches but we put up with it. Support was helpful although despite responding quickly it often seemed like they were clutching at straws trying to solve issues, which I expect contained a fair bit of guess work on their part. The main issue came when some kind of glitch in their system sent a mass 'end listing' command to all of our several thousand ebay listings - deleting almost 10yrs worth of history and data on some of them. They then restored the listings but also added bizarre incorrect stock levels to items and re-listed things we'd deleted months ago due to being out of stock resulting in mass over-selling. When the items weren't over-selling, they were continuing to 'mass end' each evening at 7pm. I simply could not trust them any more so have uninstalled the app and found a different provider. Our listings are now no-longer ending at 7pm each evening... I would have had a bit more respect for them as a company if they had taken ownership of this issue rather than deny all knowledge of it being anything to do with them.
I have had a excellent experience with this app. The app works smoothly and does exactly what it promises, making the importing process quick and hassle-free.
I especially want to highlight the support, Pankaj is extremely helpful, responsive, and knowledgeable. He took the time to understand my issue and resolved it efficiently.
Highly recommend this app and their support team to anyone using eBay integrations
We have been using the app for quite a while and just recently upgraded to the new version. It works perfectly for our needs.
Pankaj has also been very active and helpful when necessary to get things running smoothly if there have been any issues.
I have been using this app for a few years now and I love it! It has ran smoothly with importing my items over from ebay (aus) store to my shopify store and keeping the quantities in sync. I always recommend this app to other sellers and shopify store owners. If I ever have any questions support is there to answer my questions quickly. So glad I installed this app. Saves me so much time! Highly recommend.
Have just gotten started with this app over the last week, but already the experience has been fantastic.
Pankaj has been phenomenal on the support team and has been available at almost any hour whether through the app chat or the email messaging system (also on the app when chat is closed).
Imports and syncing have been simple to set up and with help from Pankaj we were able to configure the dashboard to show what we needed.
Superb app and as things stand, would absolutely recommend.
This is the best app out there. It is the only one I have used that allows 2-way sync with tons of customization. Pankaj is amazing. He customized my product import so all of the item specifics were imported to my Shopify listings.
It works seamlessly. When I update something on eBay, it syncs quickly to Shopify. When I update something in Shopify it shoots over to eBay. It sounds like a simple concept, but no other app I have tried works besides this one.
GREAT job on the app and THANK YOU!
I was amazed at how quickly they resolved my concerns right after installation! I faced several "walls" while trying to sync products from eBay to Shopify, especially with eBay Mag and currency conversion issues, but the support team was incredible. They stayed with me until every single problem was solved.
I am so impressed that I have decided to sign up for an annual plan. I will definitely keep using this app! My product migration from eBay to Shopify, which I was really struggling with, is now working perfectly. Highly recommended for anyone looking for reliable support!
I've been using this app for a couple of months to import thousands of products, and it has been working seamlessly!
Excellent app so far! it synced everything properly and saves us so much time! We have tried other apps and it didn't work as accurate as this one! Highly recommended. Also Great customer service!
The team has been incredibly helpful, from setting up the app to assisting with minor issues and even refining our description to better fit the look of our website. Their responsiveness through the chat feature is outstanding, and I much prefer using this app thanks to their excellent customer service. They’re also continuously improving an already fantastic product. Thank you, Pankaj and team!