EPROLO‑Dropshipping & Branding

ABSOLUTELY 0000 ZERO STARS !! PATHETIC AND PITIFUL EXCUSE FOR A DROPSHIPPING COMPANY ! ALL THE REVIEWS HERE ARE FRAUDULENT ! PEOPLE WERE OFFERED INCENTIVES TO LEAVE 5 STAR REVIEWS !!......I KNOW, BECAUSE THEY APPROACHED ME WITH BRIBES SEVERAL TIMES !! EPROLO is a parasitic, disgraceful fraud that exists solely to bankrupt your store. Their pathetic operations have an 80% out-of-stock rate; 8 out of 10 orders are an absolute catastrophe. Shipments are almost always lost in transit, covered up by broken, fraudulent tracking links. They intentionally ship inferior, mismatched garbage to your customers. When caught, their completely incompetent customer service imbeciles hide behind endless excuses. Pure garbage. Avoid ! AS OF RECENT EXPERIENCES, EPROLO HAS DESTROYED OUR BRAND REPUTATION, CAUSED CHARGEBACKS, GOT US KICKED OFF THE SHOP APP ON BOTH OF OUR SHOPIFY STORES,AND HASN'T EVEN ISSUED AN APOLOGY, CONCESSION, OR TAKEN ANY RESPONSIBILITY WHATSOEVER ! Here is what you can expect from EPROLO !; Jan. 10, 2025 out of stock on 2 items, a third item was inferior to the item imported onto our website, Jan. 21, 2025, Customer WAITS 29 DAYS FOR DELIVERY OF TWO ITEMS ! Feb 1,2025 Customer waits 19 days for delivery of 1 item, Dec.31, 2025 Order had to be refunded because these incompetent folks could not find the customer address although the customer claims she uses this address for all deliveries, all her life, March 23, 2026 Customer waits 15 days for delivery, May 20, 2026, order had to be refunded, shipping cost was an exorbitant price of $30 for a simple arm exerciser, June 7, 2026, Order had to be refunded when Eprolo tried to push a grotesque,inferior imitation of a giftable coffee mug totally unlike the item imported off their platform onto the customer, June 12,2026 Customer receives a Shirt in a different color than what was ordered on the website,causing an order delay resulting in a full 30 days before she received her item ! June 14,2026 Customer receives item far inferior to image imported from Eprolo, tracking link for this order was fraudulent & broken as always, and after rectified it shows item was delivered after 9 days when in reality it was 14 days from order date, another LIE and common problem here is broken tracking links 100% of the time, and those tracking links go to your customer who's depending on valid information ! (and holding your business and your reputation responsible), when the problem wasn't created by you to begin with, just like the horrendous 80% out of stock problem, and all of the orders that are constantly being lost in delivery are not problems created by you, the merchant, but you will certainly absorb all of those problems if dealing with these imbeciles here ! June 15,2026 Customer waits 16 days for delivery on 1 item, June 17, on customer order was told there is only a 50% chance of delivery due to the fact the customer received his mail in a post office box which is certainly common in the USA, had to make arrangements and pay twice as much for shipping in order to save this order, June22, 2026, customer was not delivered until July 25th, 2026, one whole month and 3 days later, and received inferior product after being told it was out of stock and then Eprolo sourced it from another location, the items arrived looking like they came from a garage sale without any tags or sizing or anything ! July 3,2026 Customer waits 18 days for delivery, July 9, 2026 Customer waits 15 days for delivery, July 17,2026 Customer waits 15 Days for delivery, July 21,2026 Customer waits 18 days for delivery, July 25,2026, out of stock on one ordered item, customer wanted to cancel the entire order, had to offer discount on future purchase to save the order, customer waited 14 days on delivery, July 25, 2026 Customer waits 14 days for delivery, July 27,2026 Customer waits 16 days for delivery, Aug.8, 2026 Customer receives INFERIOR MERCHANDISE ONCE AGAIN, Aug.12,2026 Customer receives INFERIOR, DESPICABLE spin off item on a novelty mug that doesn't look anything like what was imported from Eprolo, Aug. 18,2026 one item in order is OUT OF STOCK, this customer waited 22 days for delivery on top of one item not being in stock in his order ! Aug 31, 2026 Order is Lost, was supposed to ship to Idaho, shows attempted delivery in the state of California after 22 days, STILL UNDELIVERED ! Sept.6, 2026, order was stopped due to damaged Goods being found, 18 days for delivery, Sept 21, 2026, Customer receives items 2x smaller than stated sizing, Dec 16, 2026 Customer receives an inferior item,not as pictured on Eprolo platform and another item in the order is out of stock, 19 days for delivery, Dec 16, 2026 one item out of stock after order and its contents was completely confirmed before payment with account representative RICK, THE COMPLETELY INCOMPETENT REP. ASSIGNED TO OUR ACCOUNT WITHOUT ANY INPUT FROM US ! This guy needs an assembly line job affixing toilet paper to spools or something he's capable of ! AND HE JUST LIES WHEN HE CAN'T EXPLAIN THINGS.. Feb 22, 2026, Customer waits 16 days for delivery, Feb 26, 2026, Customer waits 16 days for delivery, March 14, 2026 order canceled, 2 items OUT OF STOCK, March 25, 2026 Customer receives item 2x smaller than stated sizing, March 31,2026, One out of stock item in the order, customer forced to accept substitution, 15 days for delivery, included a bad tracking number,, April 24,2026 order has BAD TRACKING NUMBER, June 16, 2026 Customer waits 19 days for delivery, Jun 16, 2026(2nd order) Customer waits 20 days for delivery, June 16, 2026, ANOTHER BAD TRACKING NUMBER, June17, 2026 Order canceled after EPROLO wanted to charge EXORBITANT $35 shipping fees on two 12 oz. bottles of grass seed liquid !, June 22,2026 ORDER IS OUT OF STOCK, REFUNDED, June 22, 2026 (2nd order) customer receives inferior spinoff item looking nothing similar to what was imported from EPROLO platform, THIS ORDER ALSO CONTAINED BAD TRACKING NUMBER, June 23, 2026, order also contained another BAD TRACKING NUMBER, June 30, 2026 ANOTHER BAD TRACKING NUMBER, customer received substitution item because original was OUT OF STOCK, customer waited 19 days for her substitution to arrive ! July 6, 2026 ANOTHER INVALID TRACKING NUMBER, customer Waits 15 days for this order, July 12,2026 ANOTHER INVALID TRACKING NUMBER, customer receives substituted item as original she purchased was OUT OF STOCK, July 13, 2026 ANOTHER INVALID TRACKING NUMBER, these invalid tracking numbers are issued to both the customer and the owner so the customer is getting invalid information just about 100% of the time ! By the way, there is NO, NONE, ZILCH, 000 inventory tracking with this company whatsoever so any numbers that you see showing on hands on your product pages are all made up fraudulent lies and are completely false so you have nothing to base any inventory settings on as far as how you want to promote or Market your items because you have no idea what is really a valid in stock number...which obviously looking at above you're going to be out of stock around 80% of the time. I'm only going back so deep with these so there are far more orders that are problematic that are not showing here because I only have so many characters to use ! July 29,2026, ANOTHER INVALID TRACKING NUMBER, this sale was $120.48 and we lost it because of OUT OF STOCK ! (Like a small business can afford to lose a $120 order !! ), Aug. 7, 2026 ANOTHER INVALID TRACKING NUMBER, Aug.13, 2026 ANOTHER INVALID TRACKING NUMBER, Aug 23, 2026 ANOTHER INVALID TRACKING NUMBER, Customer waits 16 days for delivery, Aug. 24, 2026 ORDER IS COMPLETELY LOST RESULTING IN A CHARGEBACK FOR $102.00 where we had to additionally pay a $15 penalty because the chargeback was caused by EPROLO IGNORANCE ! This customer is going to receive her money back as well as her merchandise at this point !!! Sept..15 2026 THIS ORDER IS ALSO LOST ! THIS WILL RESULT IN ANOTHER CHARGEBACK FOR $85.00... it will certainly have us removed from the SHOP APP on our second store and possibly the Shopify platform entirely !... not to mention the damage to our reputation ! What you see here are all documented facts and we can provide screenshots or files to prove everything stated here !...so if you're reading this and you certainly should be, I think it's a pretty clear decision to RUN THE OTHER WAY OF THIS INCOMPETENT COMPANY !!!!

ABSOLUTELY 0000 ZERO STARS !! PATHETIC AND PITIFUL EXCUSE FOR A DROPSHIPPING COMPANY ! ALL THE REVIEWS HERE ARE FRAUDULENT ! PEOPLE WERE OFFERED INCENTIVES TO LEAVE 5 STAR REVIEWS !!......I KNOW, BECAUSE THEY APPROACHED ME WITH BRIBES SEVERAL TIMES !! EPROLO is a parasitic, disgraceful fraud that exists solely to bankrupt your store. Their pathetic operations have an 80% out-of-stock rate; 8 out of 10 orders are an absolute catastrophe. Shipments are almost always lost in transit, covered up by broken, fraudulent tracking links. They intentionally ship inferior, mismatched garbage to your customers. When caught, their completely incompetent customer service imbeciles hide behind endless excuses. Pure garbage. Avoid ! AS OF RECENT EXPERIENCES, EPROLO HAS DESTROYED OUR BRAND REPUTATION, CAUSED CHARGEBACKS, GOT US KICKED OFF THE SHOP APP ON BOTH OF OUR SHOPIFY STORES,AND HASN'T EVEN ISSUED AN APOLOGY, CONCESSION, OR TAKEN ANY RESPONSIBILITY WHATSOEVER ! Here is what you can expect from EPROLO !; Jan. 10, 2025 out of stock on 2 items, a third item was inferior to the item imported onto our website, Jan. 21, 2025, Customer WAITS 29 DAYS FOR DELIVERY OF TWO ITEMS ! Feb 1,2025 Customer waits 19 days for delivery of 1 item, Dec.31, 2025 Order had to be refunded because these incompetent folks could not find the customer address although the customer claims she uses this address for all deliveries, all her life, March 23, 2026 Customer waits 15 days for delivery, May 20, 2026, order had to be refunded, shipping cost was an exorbitant price of $30 for a simple arm exerciser, June 7, 2026, Order had to be refunded when Eprolo tried to push a grotesque,inferior imitation of a giftable coffee mug totally unlike the item imported off their platform onto the customer, June 12,2026 Customer receives a Shirt in a different color than what was ordered on the website,causing an order delay resulting in a full 30 days before she received her item ! June 14,2026 Customer receives item far inferior to image imported from Eprolo, tracking link for this order was fraudulent & broken as always, and after rectified it shows item was delivered after 9 days when in reality it was 14 days from order date, another LIE and common problem here is broken tracking links 100% of the time, and those tracking links go to your customer who's depending on valid information ! (and holding your business and your reputation responsible), when the problem wasn't created by you to begin with, just like the horrendous 80% out of stock problem, and all of the orders that are constantly being lost in delivery are not problems created by you, the merchant, but you will certainly absorb all of those problems if dealing with these imbeciles here ! June 15,2026 Customer waits 16 days for delivery on 1 item, June 17, on customer order was told there is only a 50% chance of delivery due to the fact the customer received his mail in a post office box which is certainly common in the USA, had to make arrangements and pay twice as much for shipping in order to save this order, June22, 2026, customer was not delivered until July 25th, 2026, one whole month and 3 days later, and received inferior product after being told it was out of stock and then Eprolo sourced it from another location, the items arrived looking like they came from a garage sale without any tags or sizing or anything ! July 3,2026 Customer waits 18 days for delivery, July 9, 2026 Customer waits 15 days for delivery, July 17,2026 Customer waits 15 Days for delivery, July 21,2026 Customer waits 18 days for delivery, July 25,2026, out of stock on one ordered item, customer wanted to cancel the entire order, had to offer discount on future purchase to save the order, customer waited 14 days on delivery, July 25, 2026 Customer waits 14 days for delivery, July 27,2026 Customer waits 16 days for delivery, Aug.8, 2026 Customer receives INFERIOR MERCHANDISE ONCE AGAIN, Aug.12,2026 Customer receives INFERIOR, DESPICABLE spin off item on a novelty mug that doesn't look anything like what was imported from Eprolo, Aug. 18,2026 one item in order is OUT OF STOCK, this customer waited 22 days for delivery on top of one item not being in stock in his order ! Aug 31, 2026 Order is Lost, was supposed to ship to Idaho, shows attempted delivery in the state of California after 22 days, STILL UNDELIVERED ! Sept.6, 2026, order was stopped due to damaged Goods being found, 18 days for delivery, Sept 21, 2026, Customer receives items 2x smaller than stated sizing, Dec 16, 2026 Customer receives an inferior item,not as pictured on Eprolo platform and another item in the order is out of stock, 19 days for delivery, Dec 16, 2026 one item out of stock after order and its contents was completely confirmed before payment with account representative RICK, THE COMPLETELY INCOMPETENT REP. ASSIGNED TO OUR ACCOUNT WITHOUT ANY INPUT FROM US ! This guy needs an assembly line job affixing toilet paper to spools or something he's capable of ! AND HE JUST LIES WHEN HE CAN'T EXPLAIN THINGS.. Feb 22, 2026, Customer waits 16 days for delivery, Feb 26, 2026, Customer waits 16 days for delivery, March 14, 2026 order canceled, 2 items OUT OF STOCK, March 25, 2026 Customer receives item 2x smaller than stated sizing, March 31,2026, One out of stock item in the order, customer forced to accept substitution, 15 days for delivery, included a bad tracking number,, April 24,2026 order has BAD TRACKING NUMBER, June 16, 2026 Customer waits 19 days for delivery, Jun 16, 2026(2nd order) Customer waits 20 days for delivery, June 16, 2026, ANOTHER BAD TRACKING NUMBER, June17, 2026 Order canceled after EPROLO wanted to charge EXORBITANT $35 shipping fees on two 12 oz. bottles of grass seed liquid !, June 22,2026 ORDER IS OUT OF STOCK, REFUNDED, June 22, 2026 (2nd order) customer receives inferior spinoff item looking nothing similar to what was imported from EPROLO platform, THIS ORDER ALSO CONTAINED BAD TRACKING NUMBER, June 23, 2026, order also contained another BAD TRACKING NUMBER, June 30, 2026 ANOTHER BAD TRACKING NUMBER, customer received substitution item because original was OUT OF STOCK, customer waited 19 days for her substitution to arrive ! July 6, 2026 ANOTHER INVALID TRACKING NUMBER, customer Waits 15 days for this order, July 12,2026 ANOTHER INVALID TRACKING NUMBER, customer receives substituted item as original she purchased was OUT OF STOCK, July 13, 2026 ANOTHER INVALID TRACKING NUMBER, these invalid tracking numbers are issued to both the customer and the owner so the customer is getting invalid information just about 100% of the time ! By the way, there is NO, NONE, ZILCH, 000 inventory tracking with this company whatsoever so any numbers that you see showing on hands on your product pages are all made up fraudulent lies and are completely false so you have nothing to base any inventory settings on as far as how you want to promote or Market your items because you have no idea what is really a valid in stock number...which obviously looking at above you're going to be out of stock around 80% of the time. I'm only going back so deep with these so there are far more orders that are problematic that are not showing here because I only have so many characters to use ! July 29,2026, ANOTHER INVALID TRACKING NUMBER, this sale was $120.48 and we lost it because of OUT OF STOCK ! (Like a small business can afford to lose a $120 order !! ), Aug. 7, 2026 ANOTHER INVALID TRACKING NUMBER, Aug.13, 2026 ANOTHER INVALID TRACKING NUMBER, Aug 23, 2026 ANOTHER INVALID TRACKING NUMBER, Customer waits 16 days for delivery, Aug. 24, 2026 ORDER IS COMPLETELY LOST RESULTING IN A CHARGEBACK FOR $102.00 where we had to additionally pay a $15 penalty because the chargeback was caused by EPROLO IGNORANCE ! This customer is going to receive her money back as well as her merchandise at this point !!! Sept..15 2026 THIS ORDER IS ALSO LOST ! THIS WILL RESULT IN ANOTHER CHARGEBACK FOR $85.00... it will certainly have us removed from the SHOP APP on our second store and possibly the Shopify platform entirely !... not to mention the damage to our reputation ! What you see here are all documented facts and we can provide screenshots or files to prove everything stated here !...so if you're reading this and you certainly should be, I think it's a pretty clear decision to RUN THE OTHER WAY OF THIS INCOMPETENT COMPANY !!!!

Alot of products from eprolo are more expensive than local shops here in the UK. very difficult to use eprolo as a supplier of goods. no profit to be made.
new update as of 28.02.19 - placed order on the 12.02.19. order was shipped to america when i am in the UK. The tracking number is not working. its been 16 days for something they should be 5 - 8 days. Customer refund will be required soon i think. Not very good service at all.

Im coming here to warn you all before you waste HOURS downloading and editing countless titles.
The shipping guarantee that they promise is a full blown lie!
It takes 18 days MINIMUM for shipping
I hate to write such a review but I feel this needs to be said.
The customer service is terrible.
Good luck getting ahold of anyone when you need a answer quickly.
There are on a different time zone and it can take about 24 hours to get a answer and even then its not usually the correct question that needs to be answered. So you re-ask the question again and wait another 24 hours.
THEN here is the real kick in the pants.
If you import any items in the URL area ( importing Ali Express items etc.)
they charge you a extra fee on top of the original price as a "finder fee" because according to them theyre needing to "find" the item.
I had a item that normally costs me $3.50 they bumped it to $12.00
plus shipping.
I was forced to buy off-line because of this price increase.
I contacted Shopify right away and they contacted the company and the company said they didn't do it.
However I have copies and screen shots proving what they did and them also admitting to it.
Because of their 'finder fees" unethical business practices and lack of customer service I deleted over 600 + items , hours of time, including me paying someone to write beautiful descriptions on each product.
THAT should tell you right there just how serious I am.
1. your shipping isn't 4-8 days its 18
2. I also paid for speedy express shipping on one item because I was told the item would take a month and the item STILL isn't delivered., I now have a upset client. The express shipping was refunded to me however they admitted that it was never applied to the product and they're " sorry"
3. $400 down the tubes to hire someone to write product descriptions that cant transfer to a different company even if its the same product.
I wish someone would've warned me like I am warning you.
Use at your own risk.
DON'T IMPORT ITEMS THROUGH THE URL feature it will cost you extra.
Don't believe be :? see for yourself.

Although they have a wide selection of product; shipping is not as they claim. There shipping is not faster than aliexpress. When express shipping is selected and paid for; they will charge you for express shipping, but do not ship express. When asked for a refund of express shipping fee they will not return it and tell you the item is already being shipped. Express shipping is also not available on all items as they make it seem, and you won't know what items are allowable until you go to place an order. If you can wait until whenever to receive items then go for it, but if your looking for a supplier with reasonable shipping timeframe; then this not the company to go with.

I have been working with them for over 6 months:

+ Delivery available to most countries. Other suppliers have less countries to deliver
+ Prices for some products below

- Inconvenient balance replenishment system, but if you immediately pay for orders with a credit card, then this is not a problem.

Addition: support has become worse... We have to wait for an answer for 3-4 days. Now there are problems with orders, but they do not help to solve them. They say they will check and you have to wait a very long time.

After I put 1 point, they began to work better and suggested that I raise the mark. I raised it to 4 points. Now I lowered it to 2 points so THEY AGAIN PAY ATTENTION TO MY PROBLEMS!

Others better.

Seriously , the prices are horrible . Delivery time so long . No thanks

I have more than 2 orders that cannot be processed by EPROLO Dropshipping