Ernest: AI Chatbot & Helpdesk

Name: Ernest: AI Chatbot & Helpdesk
Brand: Ernest
Rating: 5.0 (6 reviews)

요금제: 무료 플랜 사용 가능
평점: 5.0 (6)
개발자: Ernest

설치

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An AI chatbot and helpdesk that answers customer questions about orders, returns and products

Running a small store means answering the same questions all day: where is my order, how do I return this, is this in stock. Ernest is an AI chatbot that learns your pages, policies and products, then answers 24/7 in your customer's language. It handles order tracking, returns and cancellations, and answers pre-sale questions like a shopping assistant. What it cannot answer goes to your team by email with full context, so it works as a help desk without the ticket queue.

Answers customer service questions 24/7 from your own pages and policies
Order tracking, returns and cancellations in chat; refunds need your approval
Shopping assistant answers pre-sale product questions from your live catalog
Replay your real tickets and check every answer before it goes live
Hands off to your team by email when a question needs a person

번역되지 않은 텍스트 포함

번역 표시

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

범주

채팅

실시간 메시지 전달

자동 응답

맞춤 설정

요금제

비즈니스에 가장 적합한 요금제를 선택하세요.

Free

무료

기능

100 conversations, lifetime
Never expires, no card needed
1 knowledge source

Starter Plan

$49 /월

기능

500 conversations/mo
10 knowledge sources
Replay past tickets before go-live
Upload files as knowledge
Custom widget colours and logo

Growth Plan

$149 /월

기능

2,000 conversations/mo
50 knowledge sources
Connect 3 tool servers (MCP)
Everything in Starter

Scale Plan

$299 /월

기능

Everything in Growth
10,000 conversations/mo
Unlimited knowledge sources
White label

번역되지 않은 텍스트 포함

번역 표시

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (6)

전체 평점

평점 수준당 개수

평점의 100%가 별 5개입니다
6
평점의 0%가 별 4개입니다
평점의 0%가 별 3개입니다
평점의 0%가 별 2개입니다
평점의 0%가 별 1개입니다

모든 리뷰

2026년 8월 12일

The product was intuitive to use, a lot of my customers reach out on whatsapp and messenger so having that integration was helpful. I did have to spend some time tuning it to speak in a way that I liked, but once I did it worked well

Black Dove Apparel

미국

앱 사용 기간 2일

2026년 8월 12일

Easy installation process. The multilingual support (we ship internationally) has been seamless. and the devs were quite responsive

LittleAngelDreams

미국

앱 사용 기간 대략 21시간

2026년 8월 12일

Being able to see re-occuring issues in my store was quite useful, was able to use that feature to change my listings. Wish it would go a bit further in the recommendations but overall no complaints

noblehavenpetcare

미국

앱 사용 기간 2일