Essent Loyalty Program Rewards
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Unfortunately, the app is just as ineffective as the support team. After a month of struggling with various issues and receiving the same repeated response, "there is no issue on our side", I have no choice but to look for another solution. It's a shame, especially considering the time lost.
Thank you for the great feedback! We're glad the app is helping your small shop grow - it’s awesome to hear it’s already supporting your long-term goals like increasing LTV. We're here to support you every step of the way! 🚀
Justas
Very happy with this app! Setup was quick, it looks great on our store, and our customers really enjoy the rewards. Definitely helps with retention.
Thank you so much! We’re happy to hear the setup was quick and that both you and your customers are enjoying the rewards. It’s awesome to know it’s helping with retention - let us know if you ever need anything! 🙌
Justas
Best loyalty program I can find, I can use own language for customized prompt words. loyalty program, tier, referral which is also enough for my store. Customization is easy as well.
Thank you for the fantastic review! We're thrilled to be your top choice for a loyalty program and glad the language customization and features like tiers and referrals meet your needs. Great to hear that customization has been smooth too - feel free to reach out anytime! 🙌
Justas
So far it's been great! Waiting for the catch, but we have over 150 sign ups within the first few hours. We have one small design detail issue that customer service is currently working on. Other than that it's working well!
Amazing app – super easy to set up, clean UI, and everything works as expected.
We use it for our eco-friendly e-commerce brand to reward customers and drive loyalty.
What really stands out is the support team – fast, helpful, and human.
Thank you so much for the kind words! We're excited to hear the app is working well for your eco-friendly brand and helping you build customer loyalty. Huge thanks as well for the shoutout to our support team - they’ll really appreciate it! Let us know anytime if you need anything. 🌱✨
Justas
The team is very responsive, and the programs are plentiful and very customizable. It shows promise and will be my main tool for scaling my newsletter and site referrals.
Thank you for the kind words! We're glad to hear you're enjoying the flexibility and support. Excited to be part of your journey!
Justas
This app was essential to my migration to shopify since my previous cart had a built-in reward point system. However this offers so much more with the combination of rewards and referrals. Awesome so far.
Really appreciate you sharing this! We're glad the app helped make your transition to Shopify smoother. Excited to keep supporting your growth!
Justas
Should be able to give more than 5 stars on this one.
Amazing work, works like a charm!
Got over 6000 new members in 24 hours from our website!
The point system is Smart, engaging and fun!
Thank you so much! We're thrilled to hear it's working so well for you - 6000 new members in 24 hours is amazing! 🚀
Justas
Have just started using this app. I have had real problems working through and deciding how to reward customers and provide a good reason for repeat visits. Often I have found that many of the option I would like are on the higher tiers. The cost for many of these to have say VIP tiers goes beyond what is acceptable to stores like mine. So far i am impressed and see lots of benefits both my my store and customers and without breaking the bank. Great Job!
Thanks so much for sharing your experience! We're really glad to hear the app is helping you find a solid, affordable solution for rewarding your customers. It means a lot to know we're hitting that sweet spot for both value and features. More to come — and we're here if you need anything! 🚀
Justas
Everything I need! Good if there was a language selector rather than do it manually though
