Reviews (276)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app effectively drives extra sales and boosts average order value with upsell and cross‑sell offers on product, cart, checkout, and post‑purchase pages. They find it quick to set up, easy to customize to their brand, and useful for promoting add‑ons and low‑selling items. Many appreciate the AI recommendations, built‑in analytics, smooth theme integration, and fast, helpful support—especially given the strong value of the free plan.

November 27, 2025

Found this app to add a lastminute upsell before the Christmas sales push. Super quick to install, worked right out of the box (user error notwithstanding), support chat was incredibly quick to get back to me & were super helpful.

The only thing I can see missing is being able to customize the background colour of the slide badge on the slider widget, but there's lots of built in options and everything else is completely customizable so we're very happy overall.

RRB Photobooks
United Kingdom
33 minutes using the app
May 31, 2025

This app is free and it works well. The AI mode is great and easy to use. Hope to add more template styles to match different brand aesthetics.

The National Blood Test Clinic
United Kingdom
About 18 hours using the app
November 7, 2024

Was sent many emails saying it was changing to a paid app, but no details on pricing or what I actually needed to do.
App is now just blank when I try to open it.
Was also offered a discount but no details on how to use that either

Cavacast Pet Portraits & Sculpture
United Kingdom
7 months using the app
Codexade replied January 18, 2025

Thank you for your feedback, and I apologize for the confusion earlier. The issue has been resolved, and you should now be able to access the app. Please try again, and feel free to reach out if you have any questions.

October 28, 2024

Upsell App by Essentialwolf is good for boosting sales on Shopify. The setup is straightforward, and the customization options let you tailor offers perfectly to match customer preferences.

Neutriderm
Australia
4 days using the app
September 4, 2024

This app is absolutely worth the price, and works really well!

Whilst having not liaised wit their support team at all, so I cannot comment on that, I think not having to do so adds credibility to how simple this is to use.

Platima Tinkers Shop
Australia
6 months using the app
August 29, 2024

Perfect app for some product add-ons on the product page. I especially like the feature, that the product add-ons are actual products from the store, which makes the editing part easier.

Landau Studio
Indonesia
10 days using the app
August 23, 2024

good app but no option to remove the "Powered By Essentialwolf" and no clue how to get the premium features where i can remove the Powered by since it doesn't look professional on my site

RomanticLamps
United States
4 days using the app
Codexade replied September 13, 2024

Hi there,

We appreciate your valuable feedback on our app, and we are truly sorry for the inconvenience caused. We reached out multiple times via email but no response.

As per our check, the branding is removed.

As our brand is built upon customer reviews, we kindly request you to consider updating your review to reflect your positive experience with the app itself.

Thank you for your understanding and for providing us with the opportunity to improve based on your valuable input

Thanks & Regards
Essentialwolf Team

July 31, 2024

Contact team is very inactive. Told them to get rid of the "Powered by EssentialWolf", which you have to ask to get rid of, instead of having a setting to remove it (honestly, what is the point of it besides making the store look unprofessional). They didn't get rid of it even after 2 weeks of me asking them to. I thought they did, but I had to contact them again.

AlloyArmor
Canada
10 days using the app
Codexade replied September 13, 2024

Hi there,

We appreciate your valuable feedback on our app, and we are truly sorry for the inconvenience caused. We reached out multiple times via email but no response.

As per our check, the branding is removed.

Thank you for your understanding and for providing us with the opportunity to improve based on your valuable input

Thanks & Regards
Essentialwolf Team

July 26, 2024

Nice app with lots of options but some are locked. I'm testing it using another app to apply a discount as that feature is locked. I tried to reach out to support to unlock it but no response yet. Certainly has some potential.

Canagem.com
Canada
6 days using the app
July 13, 2024

The app is easy to use and offers a lot of upsell types.
Suggestion: For post purchase, should let us to select upsell the same product in the order. Also, it will be better if the time can be 15 min countdown.

Meoweirdo
Hong Kong SAR
16 minutes using the app